GanzWorld & Webkinz Newz

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This topic contains 1,082 replies, has 414 voices, and was last updated by  noelian 2 weeks ago.

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  • #858321

    webkinzworld
    Key Master
    1. #1145643

      TaffyKitty12
      Member

      Dear Ganz team, over the past few days, the general forum has been having this really weird glitch. When I click on it, only the tags will show up, and everything else appears as if it’s disappeared. This same glitch happened at the end of March, but some of the older pages got deleted and it stopped for awhile. It doesn’t just happen to me, it’s been happening to a lot of my friends as well. It does it everyday around 4 eastern time and it’s back up in the mornings, and it’s a bit inconvenient because some of my friends only comment in the evenings, so they are probably unable to go on due to this. Also, we have some conversations and ‘roleplays’ going on in the forum, and we haven’t been able to attend to those as of lately, and it would tough to move those to a different forum. If it’s not too much to ask, could you please look into this and try to fix this glitch soon? Help would be much appreciated! Thank you in advance ~TaffyKitty12

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      • #1145782

        noelian
        Key Master

        Thank you for your feedback. It has been passed on to our technical department.

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        • #1146179

          TaffyKitty12
          Member

          Thank you!

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    2. #1145630

      netge
      Member

      Please can you sort out the UK server, it is not allowing me to play any balloon darts, super wheel, extra jobs and other things on the daily activities which come up ‘not on at this time’ when I try. When I do it on the US server on my other account it works fine. It seems just this server that has got messed up during an update. Please could you also let us know when the items that still don’t work will be working. I have some fairground type rides that were given for Deluxe membership that aren’t working, as well as other items. I couldn’t put this in the correct area, as it isn’t opening properly. Thank you.

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      • #1145780

        noelian
        Key Master

        Thank you for your feedback. It has been passed on to our technical department.

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    3. #1145531

      For some reason every time I click on Webkinz News, nothing happens. Is there anyway I could fix this?

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    4. #1145509

      I just tried to post a question and i don’t see it anywhere. Are these questions moderated like in WKN? There you can see it on your own account saying it is being moderated. Here, it appeared that it disappeared!

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      • #1145580

        TaffyKitty12
        Member

        Hi there, ferretfuzzbut! Here on the forums, each page holds five ‘main’ comments (which are comments that aren’t a response to anyone else’s) When there’s five ‘main’ comments on a page and someone posts a new comment, a new page is started. However, if you start a new page, it won’t show that your comment is awaiting moderation (I’m not quite sure why, though). When it’s moderated, you’ll find it on a new page, but until then, it appears that it’s gone. However, you can check to see if it’s awaiting moderation if you click on your profile (if you click on your username, and then click the ‘replies’ category, it’ll show you a bunch of your recent comments and your new comment will show up as awaiting moderation) Hope this helps a bit! (And hopefully I wasn’t too confusing) Also, I’ve been experiencing the same issue with the gifts as well, it’s quite strange, actually. I don’t always open my gifts right away, either, and the new ‘gift disappearances’ are rather annoying

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    5. #1145508

      Not sure where to ask this question and I don’t really know how to use the forum but I will try here. I have several accounts (ok some are mom’s and sis’s but I am trying to move items between accounts (all spring in one, summer in another etc…)I haven’t been opening the “gifts” as I send them because I am trying to clean up the docks and this keeps them from getting all cluttered again but I thought I had sent things on 4/5 and i thought they only stayed for a month so I got on on 5/4 and was going to open them but they were gone and the farthest back was 4/8. I thought I had been mistaken and I didn’t have a lot of time so I thought I would do open the 4/8 ones later. I just got on now and it only has ones from 4/9 and newer. What is happening? Am i losing these items? If so, can I get them back and how? Thanks

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