Comments on: Adventure Quest Pack: Deep Water Dilemma

By: sally

sally — Mon, 26 Feb 2024 13:53:22 +0000

By: princessnug314

princessnug314 — Mon, 26 Feb 2024 04:10:21 +0000

It still doing it

By: princessnug314

princessnug314 — Mon, 26 Feb 2024 04:07:39 +0000

I’m having same problem now with it. I need help I need the key to finish this part and it won’t let me dig those two spots. No shovel shows up.

By: Sally Webkinz

Sally Webkinz — Fri, 30 Dec 2022 14:00:00 +0000

If you haven’t heard back from customer service, please contact them again at webkinzsupport@ganz.com

By: crokasmom

crokasmom — Fri, 30 Dec 2022 12:49:14 +0000

Hi. I see this still hasn’t been fixed 1.5 years later. Any idea when it will be fixed so we will be able to acquire the key for this challenge step? Or the prize or a refund for the adventure pack we purchased? Thank you in advance.

By: seo4

seo4 — Sun, 23 Aug 2020 16:26:13 +0000

Did you ever hear back about this? I am currently on this quest and having the same issues. There are two spots left and I cannot dig there. Looking for help!

By: Sally Webkinz

Sally Webkinz — Thu, 18 Jun 2020 21:01:13 +0000

Customer service is a bit behind at the moment, but they should get back to you eventually. They are the only ones that can fix this.

By: Shammytack

Shammytack — Thu, 18 Jun 2020 17:29:30 +0000

I am in the room and it does say “this is a nice place to dig” but I don’t even get the shovel icon because I’ve dug everywhere except the two piles the other user mentioned and they won’t dig. I’ve tried EVERYTHING. I think it’s a gliche, plus I’ve written to Webkinz and on the forum and NO ANSWER. HEEEEEEELPPPPPPP

By: lilangel974

lilangel974 — Tue, 28 Apr 2020 03:55:49 +0000

i still can’t find the key i have dug everywhere except these two places by the rock and i still can’t find the key

By: Bubblilious1

Bubblilious1 — Thu, 11 Jul 2019 17:49:09 +0000

It seems like some of you are having problems. What I see, if you do what they ask when they say play a game it takes you out of the AP and to the game. Wait, it then asks you to play. It does this in the Arcade and Tournament. If it doesn’t, go back to AP and see if you missed a step, like ‘accept’. If you have to dig, read carefully where. Sometimes they are all in one open connected room other times, in several rooms (usually connected) or in several places like the cave, clouds, park or underwater. The pet says this is a nice place to dig when you need to dig. The 3 coloured crystals are in 3 rooms coloured in the 3 colours. Hints are everywhere. If you are not finding what you look for, don’t keep digging, go to another open room attached. It is not always in the first. Use the Exclamation marks, Question marks, Challenge icons. If stuck, go to back to your challenge icons, read it again. They say, back so soon and repeat what to do sometimes with additional info. Sometimes you have to do things in a certain order. There are free challenges there for everyone to play and if you want more you can buy them from the e-store. You get 10 free digs every day (you can buy more from AP/top of screen). Sometimes those red arrows in a room pointing down are the clue to the direction to go. When you have to enter an area it opens up. sometimes it takes scouting around for the entrance like in the shipwreck. Always remember where you came in a room because you have to go back. Need to get reoriented, go back to the park. Watch Mike and Mandy’s video. Send mini challenges to a friend or an another account for additional prizes.