Comments on: Classic Player Appreciation Day is TODAY!

By: CDR_Shepard

CDR_Shepard — Mon, 26 Jan 2026 21:33:35 +0000

Were you able to collect the Ski Village Lamp? I am still waiting to hear back from Webkinz Support.

cole8688 — Sun, 25 Jan 2026 15:42:28 +0000

Why are items non tradeable; non sellable. They just sit in the dock doing nothing. I wish Webkinz would stop this

yecats — Sun, 25 Jan 2026 14:35:03 +0000

This is a very nice prize. Thank you! It can go indoors or outdoors and it lights up!

poisionivy726 — Sun, 25 Jan 2026 04:50:21 +0000

I also have been trying to collect the Ski Village Lamp all day today and am having the same issue.. Also never recieved anything in my Next account?

65peaches — Sun, 25 Jan 2026 04:17:41 +0000

If you were using the Web, not the app, go to the app to collect. This happened to me as well vie the web, but was able to claim in app.

granma4 — Sun, 25 Jan 2026 01:35:33 +0000

Thank you Michael. It’s good to know this will get fixed. I have been having the same problems and thought it might be just me.

CDR_Shepard — Sat, 24 Jan 2026 20:43:45 +0000

Hey Michael! I sent them an email, hopefully this issue will get resolved soon!

Mila14 — Sat, 24 Jan 2026 19:35:51 +0000

It’s from the E-Store and it says it is not tradeable or can be sent via KinzPost. If you need more, it is 2,000 or for Deluxe members 1,000.

bubbac4 — Sat, 24 Jan 2026 19:21:40 +0000

Thank you

Michael Webkinz — Sat, 24 Jan 2026 18:04:05 +0000

Sorry to hear you are having issues. Please contact our support team at webkinzsupport@ganz.com