Comments on: Important Announcement: Contacting Customer Support

By: Brandi Gilbert

Brandi Gilbert — Wed, 17 Jun 2026 00:28:00 +0000

hi I dont get the wacky carnival games when I log out also thank you for fixing some of the problems I’ve had! :)

By: Brandi Gilbert

Brandi Gilbert — Sun, 14 Jun 2026 13:49:26 +0000

Hi the game isn’t working it keeps crashing :(

By: TheBooksMusicLife

TheBooksMusicLife — Thu, 11 Jun 2026 03:22:51 +0000

I’m locked out of my account and haven’t heard back from Webkinz support.

By: Brandi Gilbert

Brandi Gilbert — Tue, 09 Jun 2026 22:36:55 +0000

hi I cant seem to play the shopping spree game I was wondering if you could please help me

By: Ratiu Natalia

Ratiu Natalia — Sun, 07 Jun 2026 09:48:17 +0000

I sent an email, but I didn’t receive any response.

By: sally

sally — Sat, 06 Jun 2026 13:05:45 +0000

Please email webkinzsupport@ganz.com

By: Ratiu Natalia

Ratiu Natalia — Sat, 06 Jun 2026 13:01:12 +0000

hei, i forgot my password. and i don’t know how to get it back.

By: arbyarbs

arbyarbs — Mon, 02 Mar 2026 23:20:54 +0000

Hi I have been emailingnganzsupport several times with no response at all not even a confirmation that they received my emails and will respond later. What do I do?

By: sally

sally — Tue, 24 Feb 2026 18:46:43 +0000

You’ll need to contact webkinzsupport@ganz.com for assistance with resetting your password.

By: Grandmaj1

Grandmaj1 — Tue, 24 Feb 2026 18:32:23 +0000

forgot my password how to I get a new one?