Comments on: Magical Forest Slide Available Now!

By: Sally Webkinz

Sally Webkinz — Mon, 11 Feb 2019 00:50:23 +0000

Please contact ganzestorecs@ganz.com for assistance

By: lindze

lindze — Sun, 10 Feb 2019 22:49:28 +0000

Hi Ganz, I purchased the 1 year memebership and received the pet buddy the membership and the points only I never received the slide or the Dalmatian.. please get back to me about this!

By: zeez02

zeez02 — Sat, 12 Jan 2019 01:21:41 +0000

I love this so much, I recently because deluxe and I’m so happy! I’m a little confused because I thought it said it came with a free flutter cow and I never got it, but I’m happy either way :)

By: Sollace

Sollace — Fri, 11 Jan 2019 02:22:28 +0000

Anyone have a room picture the new Magical Forest Slide? I wonder what it looks like on Webkinz. Is it huge? Takes up half the space? Curious.

By: kaye10

kaye10 — Mon, 07 Jan 2019 15:09:37 +0000

still not working–cannot be deluxe–am about to call cs & ask them to please do it for me, don’t know another way! will post again…. k.

By: kaye10

kaye10 — Sun, 06 Jan 2019 18:59:31 +0000

thanks much–not sure I have that but will try. why would it allow me to buy points but not deluxe? I am now NOT deluxe for first time in (ten) years? VERY frustrating as I find all the things I cannot do today & I feel it is not my fault (and customer service has still not yet replied to me!!) Hope the monitors reading this can confirm if it is a system problem on their end, but so glad you were able to make it work & thank you for your reply :) best, k.

By: queenguinevere

queenguinevere — Sun, 06 Jan 2019 02:33:20 +0000

Thanks, Sally!

By: doublepizzabagel

doublepizzabagel — Sat, 05 Jan 2019 20:18:06 +0000

I had the same problem, for me it was my adBlock software that was interfering with the pop-up payment system. I turned it off and I was able to make the purchase! If you don’t have any widgets that interact with your flash player and it still doesn’t work then emailing support is definitely your best bet.

By: kaye10

kaye10 — Sat, 05 Jan 2019 04:29:07 +0000

have been reading the comments above and can add my own experience–something is definitely wrong with the deluxe-purchase process…I tried two different ways to purchase a one-year and got “page not available” both times when should have taken me to check-out. I am considering it a sign that I should just purchase 3-months as I usually do…just hope that works: I have a challenge to finish!!! I called webkinz & reported issue yesterday, but did not yet get a return call…not such a big deal, as the big extra item is always just that: TOO BIG! but I do love that little fairy girl. oh well, will see what works & let the powers that be decide, I suppose. good luck everyone :) -k.

By: pleaseletmejoin

pleaseletmejoin — Sat, 05 Jan 2019 02:07:14 +0000

I’m currently on a 3 month Deluxe subscription, how do I upgrade to a yearly subscription?