Comments on: Podkinz Ep 131: Quilted Floor Tile Event & Super Wheel Reveal!

By: 3HappySmile

3HappySmile — Sat, 28 Dec 2019 22:00:00 +0000

Oh and BTW, Biscuit is my first webkinz. ;)

By: 3HappySmile

3HappySmile — Sat, 28 Dec 2019 21:59:30 +0000

Hey Everyone! Do any of you celebrate your webkinz’s birthday outside of webkinz? I celebrate my first one’s birthday. -Biscuit

By: Beckinz8

Beckinz8 — Thu, 05 Dec 2019 05:24:29 +0000

*sending virtual chicken noodle soup & a fresh box of tissues* Get well soon!

By: AL96

AL96 — Mon, 02 Dec 2019 16:18:41 +0000

Thank you Michael I received the email!

By: Michael Webkinz

Michael Webkinz — Mon, 02 Dec 2019 15:28:40 +0000

Hi shadowhunter2015… the emails went out this morning. Please check now, it should be there. Congrats and thanks for watching Podkinz!

By: AL96

AL96 — Mon, 02 Dec 2019 15:16:21 +0000

Hi Michael and Mandy I had my email read on this podkinz and I still have not received an email yet. -shadowhunter2015

By: TaffyKitty12

TaffyKitty12 — Mon, 02 Dec 2019 02:07:45 +0000

Oh my gravy, next year’s deluxe theme is phenomenal! :D It’s my favorite one so far, in fact! ^-^ Incredible job, design theme! I am so excited to get those pieces =]

By: TaffyKitty12

TaffyKitty12 — Mon, 02 Dec 2019 02:05:55 +0000

I’m not terribly great, I meant. See what I mean about the typos? ,XD

By: TaffyKitty12

TaffyKitty12 — Mon, 02 Dec 2019 02:05:34 +0000

Oops, sorry! Just noticed a few typos in my response ‘^^ Meant to say “however, after a while…” and “you are to cancel your auto-renew.” Hopefully my reply wasn’t badly-worded, either. I know I’m terribly great at explaining things!

By: TaffyKitty12

TaffyKitty12 — Mon, 02 Dec 2019 01:26:16 +0000

Hi, alucard! Don’t worry– it’s not a stupid question or concern! In fact, I’ve wondered the same thing before. I used to have my deluxe account on ‘auto-renew’ since I thought it would save me the trouble of going to the estore every year to re-purchase my membership, but sadly, I was mistaken. It didn’t save me any trouble at all. If anything, it just made trouble. First, you are unfortunately right in that you will not receive your deluxe prizes unless you to cancel your auto-renew and re-purchase your membership. From my experience with this matter, it would appear that the estore only grants auto-renew accounts with the deluxe pet and super item the first year; after that, you may as well forget it. Once your second year is renewed, you’ll get a notice and all your usual goodies and stuff… but those other things are usually missing. The first time this happened, I had to email customer service to get my pet code I never received. Thankfully, they sent it, but I still didn’t get the super deluxe item (Which was a shame, considering a friend of mine designed the item for that year ‘^^ ). The next time it happened, I emailed again… but didn’t receive any response. No pet. No super item. None of that. But that’s not even the worst part. Back when I first became Deluxe in the October of 2013, I used to have my account set on auto-renew for the one-year membership. But, I had to take a break for several months one year because of a billing issue. Now, when I got myself the one-year membership plan again, it renewed itself every February, because that’s when I re-bought it. However, a while, after the one-year membership auto-renewal was paid for, guess what happened? We got billed for another one-year membership in October, even though we never bought a second one. Apparently, the system must’ve gotten confused and thought that my account auto-renewed in October, instead of February. Well, it took several weeks to solve that problem, which wasn’t fun at all ‘^^ In short, it’s a crazy system, and I have no idea why members on auto-renewal don’t receive some of their special items after the first year =/ Personally, I recommend that, once your auto-renew draws to an end, cancel it and re-buy your membership as a non-renewable 1-year gift code. I’ve been using the gift codes for about a year or two now, and they’ve saved me a lot of hassle. No longer do I have to worry about missing items and waiting strenuously for customer service to email me back! Or about ‘ghost renewals’ that bill you even though it’s not even time for your membership to renew… *shivers* Anyway, I hope this helps you out some!