Comments on: Rainbow Unicorn Plush Sold Out

By: Sally Webkinz

Sally Webkinz — Tue, 10 May 2022 12:35:03 +0000

If you purchased a Classic code by mistake, you can try contacting ganzestorecs@ganz.com, but Next codes were not available to purchase individually so they may not exchange it. If you received it from someone else, unfortunately there’s no way to exchange it.

By: darklon

darklon — Mon, 09 May 2022 23:59:44 +0000

I received an 8 digit unicorn pet code. I thought it was for a NEXT unicorn pet code, but it isn’t. How can I get exchange it for a NEXT pet code?

By: Aritsticat

Aritsticat — Mon, 09 May 2022 20:24:53 +0000

I purchased another season pass last month and it went through immediately, but this time wasn’t the case (Probably because my game crashed while it was processing). I was able to contact Microsoft Store and they were luckily able to refund it, so I can simply repurchase the pass. Thank you for the advice!

By: Alexandrite_Ledger

Alexandrite_Ledger — Mon, 09 May 2022 18:08:13 +0000

Same here! It’s quite surprising

By: Sally Webkinz

Sally Webkinz — Sun, 08 May 2022 14:01:37 +0000

Try contacting the app store you purchased it from — they have to send the info over to the game before it appears there.

By: Aritsticat

Aritsticat — Sat, 07 May 2022 23:02:38 +0000

I did send Customer Service an e-mail with screenshots attached of the situation, but just in case I posted here for backup since customer service isn’t open currently.

By: Aritsticat

Aritsticat — Sat, 07 May 2022 22:51:03 +0000

Help! I bought a Season Pass for this Season’s items and my game crashed and it didn’t go through. I’ve been charged on my bank account already. What do I do? I saw the message for Customer Service, but it’s only Monday to Fridays, today is Saturday, and the event ends in barely over 2 days from now.

By: leaveitnow41s

leaveitnow41s — Sat, 07 May 2022 08:33:48 +0000

I sent my 3 year old Grand daughter my rare unicorn for Christmas!

By: leaveitnow41s

leaveitnow41s — Sat, 07 May 2022 08:32:20 +0000

hallelujah North America!

By: leaveitnow41s

leaveitnow41s — Sat, 07 May 2022 08:30:59 +0000

that feature is bogus!