Comments on: Season 17 Guide: Week 3

By: lgert

lgert — Sat, 21 Oct 2023 02:54:03 +0000

hello sally thank you so much i need some help, i play classic and if i buy the season pass were does the money come from my Ganz account, were i pay for my deluxe memberships, and buy from the Ganz estore or does it come from another place, cause i want to be able to get them both from the same place, then it will help me and other to join more things, thank you.

By: bhart371

bhart371 — Fri, 20 Oct 2023 18:12:41 +0000

I noticed the reset game cache button is missing when you go to sign out on webkinz next. How do we clear the cache for this now? I see a logout button and a use recovery key. no reset game cache.

By: sally

sally — Thu, 19 Oct 2023 12:52:05 +0000

Please contact webkinzsupport@ganz.com so they can investigate your account — it seems like something strange is going on with your system/account specifically.

By: huntsman

huntsman — Thu, 19 Oct 2023 06:59:56 +0000

I can’t earn 80 ribbons because after the last update the academy no longer rewards ribbons after completing the questions. I cannot participate in the cake cook0ff because the game plays too hot and my computer freezes before the game ends. My game freezes before I can complete arcade games and I do loose all the points earned up to that point. Often when I try to spin the Wheel of Wow, it says “all jammed up. Try again later. But, when I try again later it says I have 0/1 turns remaining. I have several other issues like my pets no longer go in & out of the front door, not giving me pet care bonus after I complete the request, items stuck on the inside of the wall. I have to log in several times to complete the daily tasks because my computer freezes so often (My computer is too hot despite I have 3 fans on it). I am almost ready to stop playing this game…too bad!

By: kiwikat

kiwikat — Sat, 14 Oct 2023 20:10:18 +0000

Ohh ok same thing happened to me by the 3rd day most were completed. Thank you Sally :) tnt3636

By: osubills

osubills — Sat, 14 Oct 2023 12:03:58 +0000

Yes, that’s a bummer it won’t reset. It was fun and had me playing games I normally don’t play!

By: sally

sally — Fri, 13 Oct 2023 19:03:24 +0000

If your account isn’t new, then you likely finished all of those challenges when they were first introduced as the “Let’s Play!” series of challenges. The Wheel of WOW challenge was one of the first challenges that new accounts would have received. You would have received all of these prizes at the time they were originally completed.

By: frizbkinz

frizbkinz — Fri, 13 Oct 2023 18:57:56 +0000

I am having the same problem and my account is not new. I had only spun the wheel of wow 2 times, but it is now checked as complete and did not receive the diamonds. Also I had not played polar plunge and smoothie moves, but they are checked as complete. No prize, but I hadn’t played, so not as big of a deal.

By: jkleemom

jkleemom — Fri, 13 Oct 2023 16:32:28 +0000

Thank you Sally that must be it my account is not new and I completed all of the challenges as they came up for me thank you so much for letting me know :)

By: rachelgirl192

rachelgirl192 — Fri, 13 Oct 2023 15:00:01 +0000

having that lag is bad for every game (and I even have it on the WOW since the last update), but a lot worse for games like Dogbeard’s Gold, and worst for Cake it up. I hope they will fix it soon!