Comments on: Special Report – With Steve Webkinz!

By: Matilda80

Matilda80 — Sun, 04 Jan 2026 14:00:34 +0000

Thank you for all this information. i have a Deluxe Account that I think I haven’t been receiving my extra points. How do I check on that? Thank you

By: ladycayte

ladycayte — Sun, 05 Mar 2023 10:21:52 +0000

Ganz, if you want us to trade items exclusively in the in-game trading system (trading room), then fix the trade room glitches!!!! People get burned all the time when someone fast removes the agreed item, and replaces it with something like food. Trading multiples of the same item can trigger issues, too. You also need to moderate it better – I’ve avoided it for years because people in there can be really mean… and I’m an adult! If I’m intimidated, I hate to think of how kids feel about the bullying.

By: ladycayte

ladycayte — Sun, 05 Mar 2023 10:11:21 +0000

There is a difference between codes and virtual items. The codes CAN be sold, but the virtual items (things that are already in the game, for example a Super Bed or a retired exclusive) can NOT.

By: gabster126

gabster126 — Tue, 21 Apr 2020 15:56:20 +0000

I have been trying to contact support regarding an old account. How long does it take to receive a response?

By: Sally Webkinz

Sally Webkinz — Thu, 17 Oct 2019 13:13:38 +0000

Please contact webkinzsupport@ganz.com

By: emjay2019

emjay2019 — Thu, 17 Oct 2019 01:50:41 +0000

I had an account from when I was little, and I know I’ve been on in the past three to four years. Is it still there, or is it gone now? I would check, but I can’t remember my password and the link to change it doesn’t work.

By: Sally Webkinz

Sally Webkinz — Wed, 04 Sep 2019 20:30:56 +0000

Yep, that's fine.

By: sprufera

sprufera — Wed, 04 Sep 2019 20:25:29 +0000

I’m a bit confused on the buying the physical plush online. I buy lots/bundles of Webkinz from eBay all the time of the physical plushies with their tags still attached. Is this okay? It seems to be according to the fact it’s not a virtual item. I’m just double checking! I’d rather not share sensitive information and tell people to do something against the rules.

By: kitterztoo

kitterztoo — Sat, 31 Aug 2019 05:18:23 +0000

My guess to the estore point thing is they might try to add a filter so you can’t ask for points in the trading room. Monitoring social media for will also be a deterrent for people asking for estore points. Keyword searches aren’t too difficult to do.

By: Texas8022

Texas8022 — Fri, 30 Aug 2019 11:44:39 +0000

I’m wondering the same thing. It will be nice to clean up the friends list from the abandoned accounts.