Comments on: Trouble Logging On To Webkinz?

By: clabes24

clabes24 — Wed, 28 Jan 2026 19:45:54 +0000

Hi this issue has been occurring for the first time for me today for several hours and I have deleted the app and reinstalled and it continues to happen. Have you had this issue with other users today?

By: Megmeister2

Megmeister2 — Tue, 06 Jan 2026 05:53:38 +0000

I can’t login on the AppStore mobile app it says my account info is incorrect no matter what and I can only login on the website

By: sally

sally — Wed, 08 Oct 2025 13:03:55 +0000

Please contact webkinzsupport@ganz.com

By: Danielle Jahnke

Danielle Jahnke — Wed, 08 Oct 2025 00:11:26 +0000

update. I uninstalled and reinstalled it. I’ve done this three times already. it still just shows this error.

By: sally

sally — Tue, 07 Oct 2025 13:02:05 +0000

Try uninstalling and then downloading a fresh installation file from http://www.webkinz.com

By: thunderwave545

thunderwave545 — Tue, 07 Oct 2025 01:03:02 +0000

Still can’t login the page freezes on start up.

By: dawnshome

dawnshome — Mon, 06 Oct 2025 13:12:58 +0000

Hi, I’ve been getting the error message off and on for the past few days, again today, Oct 6

By: slk

slk — Mon, 06 Oct 2025 08:14:16 +0000

Thanks for the fix but can I just say that message is incredibly menacing in its tone. Is there any way to reword it?

By: Grandma52

Grandma52 — Mon, 06 Oct 2025 04:57:56 +0000

Thank you for fixing this so quickly.

By: 4eyes4paws

4eyes4paws — Sun, 05 Oct 2025 18:02:54 +0000

Uninstalled the game and now it won’t download, it gets half way then stops, I tried going threw different browsers and checked my wifi connection(which was fine) but still can’t get it to redownload