Comments on: Update #247: What’s New!

By: rudyrooster

rudyrooster — Tue, 10 May 2016 16:16:34 +0000

Since the update my Flying Circus Canon does not show up, it is only a big gray square. Please help.

By: zeph317

zeph317 — Sat, 05 Mar 2016 01:06:35 +0000

Is anyone else having problems moving from room to room? I haven’t been able to move my pets to the gardens or other rooms since the update. I have sent an email to customer service with no response.

By: Sally Webkinz

Sally Webkinz — Thu, 03 Mar 2016 14:05:29 +0000

Please send a message to webkinzsupport@ganz.com

By: Sally Webkinz

Sally Webkinz — Thu, 03 Mar 2016 13:57:18 +0000

Please send an email to customer service at webkinzsupport@ganz.com

By: tkdmomof6

tkdmomof6 — Thu, 03 Mar 2016 10:31:14 +0000

Please? Anyone at Ganz?

By: tkdmomof6

tkdmomof6 — Thu, 03 Mar 2016 10:29:45 +0000

I’ve been a player for all 10 years now and have a lot of pets and fill their hearts every day. You will get there. It was actually more fun when I was not as high in points because you got the prizes faster. There is almost no point now when it will take months to get to the next level.

By: Gutan646

Gutan646 — Thu, 03 Mar 2016 00:20:37 +0000

Hallo Sally, when the pets ask for things to do, you doing it, but the time don´t stop. You get no Points. Can you look into it. Thx

By: jacquiekinz

jacquiekinz — Wed, 02 Mar 2016 01:41:10 +0000

I have tried to go to the wish factory several times today, but each time, I am logged out of Webkinz. Are you aware of this glitch and when do you expect it to be fixed? I have an old challenge to finish and I need access to the wish factory.

By: zeph317

zeph317 — Tue, 01 Mar 2016 01:54:39 +0000

I am not able to move my pets from room to room either, and have to take a convoluted route to switch from one pet to another. I am not able to garden at all. It seems every time there is an update something like this happens. Jobs, activities, and games freeze and crash without any warning at all, and this seems be getting worse all the time.

By: ImaPepper

ImaPepper — Mon, 29 Feb 2016 04:08:40 +0000

Just wondering….has anyone been able to visit the Wish Factory today? I get force logged out every time; I’ve tried clearing my cache, relaunching my browser, accessing from the “Things to Do” menu and from the map……is it just me?