Comments on: Update #258: What’s New!

By: Sally Webkinz

Sally Webkinz — Mon, 24 Oct 2016 17:42:50 +0000

No, the exclusives that come in Adoption Gifts are randomly awarded. The article has been updated to clarify — only Pet of the Month exclusives can be chosen specifically now.

By: sambear

sambear — Mon, 24 Oct 2016 17:06:42 +0000

Dear Sally or Micheal. I was wondering if we are going to be able to pick our exclusive items from the Wish Shop when we adopt a new pet? In the update message above It said that “The next time you adopt a pet, you’ll be able to choose an Airplane Window, a Purple Bumper Car, or a Fancy Hotel Dining Table!” Could you please let me know. Thank you ever so much. Your fan Sambear.

By: ItsMissWebkinz

ItsMissWebkinz — Mon, 17 Oct 2016 06:38:31 +0000

So excited about all the new updates! Can’t wait for Halloween :)

By: sydneywydneypie

sydneywydneypie — Sun, 16 Oct 2016 15:46:15 +0000

Can you guys please bring the Secret Spy theme back to the Wshop and estore? I wish you guys wouldn’t get rid of estore themes since they are harder to get because you have to save up enough points.

By: Sally Webkinz

Sally Webkinz — Sun, 16 Oct 2016 14:07:48 +0000

Please contact customer service at webkinzsupport@ganz.com for help with the Deluxe Wheel.

By: Jazzystorm

Jazzystorm — Sun, 16 Oct 2016 03:36:02 +0000

I love the Pumpkin throne!! Not sure where we are supposed to ask questions. If anyone knows please let me know. The wheel of Deluxe hasn’t worked in at least a week. Thanks

By: dudeman17

dudeman17 — Sun, 16 Oct 2016 00:30:27 +0000

But has anyone ever won anything through the wish factory?

By: Beckinz8

Beckinz8 — Sat, 15 Oct 2016 20:37:14 +0000

How many pets do you have GhyreGhli? I have eight and I don’t get to choose either. Maybe those with higher numbers get to choose adoption gifts?

By: bsnd500

bsnd500 — Sat, 15 Oct 2016 17:07:07 +0000

In response to Chap732′s note…why aren’t the items from before that were messed up from Webkinz X fixed first, before all of this new stuff is created. That list is Really long!! People paid money for some of this and it is not right that it doesn’t work. I know the team has worked really long, but it seems there was a LOT of stuff that was affected by Webkinz X that should have been thought about first, so these items were not made to not function! All of these items need to be fixed as TOP PRIORITY! This is not right. And, not to be rude, but why does Sally Webkinz address some comments (like natalie13) but then leave others ignored (like Chap732)? All you guys do is appreciated, but there are just too many fixes that need to be addressed. And a lot of time is used making new things – and I know you want to stay “fresh” and exciting, but come on….how long has it been since Webkinz X was introduced? I would appreciate a reply and I am sure others would as well. Thank you :-) (and please don’t drop my note saying it is redundant)

By: bertnelson

bertnelson — Sat, 15 Oct 2016 15:19:36 +0000

Thank you for your help!