Comments on: Update #320: What’s New!

By: Sally Webkinz

Sally Webkinz — Mon, 03 May 2021 13:11:48 +0000

They don't check email over the weekend, so please be patient.

By: migrubbs

migrubbs — Mon, 03 May 2021 02:28:23 +0000

I have same problem too

By: migrubbs

migrubbs — Mon, 03 May 2021 02:27:52 +0000

I did. But they didn’t send me an email back.

By: Sally Webkinz

Sally Webkinz — Sat, 01 May 2021 12:15:34 +0000

Please contact webkinzsupport@ganz.com

By: EnderZum

EnderZum — Sat, 01 May 2021 05:17:44 +0000

I didn’t get the green grass skirt mentioned in this article. When I opened my May deluxe box, the clothing item was the warm spring sweater which I can buy from the w shop. How do we get the deluxe clothing item for May?

By: nanamama12

nanamama12 — Thu, 22 Apr 2021 19:43:58 +0000

I wonder what other prizes we will be getting for the Flower Collection this spring? I’m hoping that it ends up being a mini theme that goes along with the Grand Prize! What a fun bed!

By: mojo18x2

mojo18x2 — Tue, 13 Apr 2021 06:48:51 +0000

wish the tween theme box would be replaced

By: bella05tino

bella05tino — Mon, 12 Apr 2021 23:18:26 +0000

I am also having an issue with the April challenge, it logs me out as well.

By: KSC

KSC — Sun, 11 Apr 2021 18:58:30 +0000

A question about the April deluxe monthly challenge, I’m unable to play Stardrops in order to complete it. I get logged out of the game before it loads. Should I contact customer service?

By: auntapril

auntapril — Sun, 11 Apr 2021 02:53:08 +0000

Do we not get wish tokens on our accounts for our birthdays any longer? I received them last year but not this year.