Comments on: Update on the Recent “Please Wait” Issue

By: harch01

harch01 — Sun, 18 Feb 2018 19:02:52 +0000

P-L-E-A-S-E W-A-I-T for how much longer??? Actually it is getting worse affecting more challenges – so-o-o frustrating!

By: babyssss

babyssss — Sun, 28 Jan 2018 04:57:45 +0000

I agree with all your concerns as I am also an adult and am Deluxe. I to often get very angry with the same old problems keep happening all the time and may work 1 day then back to the same problems. My husband keeps seeing me get so upset that he tells me to just stop playing. He says it is for kids. Then I have to tell him about the people I have met online and how great they are. I don’t want to give up my deluxe account when it comes up in July!1 I hope if I see enough things made right I may stay. I really don’t see things get better soon!!!! Sorry for expressing my thoughts. I hope I didn’t hurt the feelings of my wonderful friends!!!!!

By: bebelstrang1000

bebelstrang1000 — Sun, 28 Jan 2018 01:01:30 +0000

I’m still having an issue with Webkinz’s speed! after about a few minutes it starts to freeze, and while it runs it lags very much. Please help… especially since i have lots of rooms and pets.

By: bubbashuka

bubbashuka — Sat, 27 Jan 2018 19:10:08 +0000

I’m having trouble. Still. Like, you know how your phone goes “Yoo-Hoo!” Every time someone turns their phone on? Well, sometimes it just keeps going and going and going and I can’t play webkinz. I have to log out when it does that, and it’s really getting me mad!

By: CrazyCoolCandy

CrazyCoolCandy — Sat, 27 Jan 2018 16:27:38 +0000

What I do most of the time is go back home and open all my gift boxes (like the Peek-A-News) This usually help fix it for me.

By: Sally Webkinz

Sally Webkinz — Sat, 27 Jan 2018 12:42:38 +0000

It doesn’t sound like the friends list issue. I would recommend contacting webkinzsupport@ganz.com.

By: Alphaowlbear

Alphaowlbear — Sat, 27 Jan 2018 01:45:41 +0000

The “Please Wait” issue is getting worse. I haven’t been able to get in the Kinzville Park for two days – the screen is there, but the park sign is blank. Arcade games are glitchy, Kinzville Academy is jerky, gaining access to any Clubhouse room, the Tournament Arena, and the Stadium is unreliable. Even completing the daily activities requires constant logging in and out. As a deluxe player, I “pay to play” and expect better. As an adult player, I realize that there is much going on behind the scenes to prepare Webkinz for 2020, but my patience is wearing thin. I thank you for the free code to the sweater that is an old (and recolored) item, but it’s not enough, just bread and circuses, if you know what I mean. Children, however, just see that the game is “broken” and won’t play anymore. I’m afraid you will lose many players. I appreciate the new challenges and prizes very much, but please, I would like to do more than just collect the most current code or prize. Thank you.

By: granma4

granma4 — Fri, 26 Jan 2018 21:54:23 +0000

Dear Sally Ganz, I know i have left a couple comments here already but I hope you can reply to this message. We have 5 different accounts in our house and all with different amounts of friends on our friends list. None of them are even close to the 500 you used in your example in fact probably not even 100. That said all accounts are still getting the “please wait”. The most frustrating is the locking up after a short time playing a game. Just trying to play home before dark to get the trophy we have to log out and back in again several times because the program locks up, We just tried to play crafty canaries and the program locks up after the third level, Sitting and waiting during a game doesn’t work, Not much fun for the kids, Can you at least give us some idea of when this is going to be fixed? Thank you

By: elysebear123

elysebear123 — Fri, 26 Jan 2018 00:24:45 +0000

That didn’t work … I only have the Webkinz and a few players in my Friends List, how long should that take?

By: elysebear123

elysebear123 — Fri, 26 Jan 2018 00:05:02 +0000

Deleting players in my Friends List did not help … I’ll try sitting in the Arcade.