Comments on: Porcupine Room Design Contest Winners

By: Linden

Linden — Sat, 13 Feb 2016 17:27:28 +0000

IT worked!! :) He’s home! Hooray! SOOO Happy! Thanks, Sally and WW CS team.

By: Linden

Linden — Sat, 13 Feb 2016 15:39:35 +0000

Thank-you, Sally Webkinz! I assume you mean my original code, that I was given from winning. I will go try it again, now. It is Sat. 13th 10:36 EST for me. Yahoo mail still not right, but did manage to send a mail to CS, this morning. Sorry for multiple postings, all over, and for any ensuing confusion. Thanks, again.

By: Sally Webkinz

Sally Webkinz — Sat, 13 Feb 2016 14:10:05 +0000

When they reset your code, it should have become available to use after 24 hours. Try the code again and if you’re still having issues, comment again on Tuesday (Monday is a holiday in Canada) and I’ll see if I can get in touch with CS directly.

By: Linden

Linden — Sat, 13 Feb 2016 03:01:21 +0000

Sally Webkinz, please help! I communicated with the support team, about the missing loot bag, and in their reply, was told that my pet would be reset. They have since removed my new pet :(, but failed to send me a new code, the original one I was sent is now invalid, and I’m having trouble with my yahoo mail. I cannot reply, cannot compose, and now HAVE NO PORCUPINE! Please, can you help me straighten this out? I do not know what is wrong with my email, but the only alternative I can come up with is to send support an email from the account I set up, to access ganz. It is a different account ( mail) but, I do not know what to do.?! SOO sad. I want my pet back!

By: jewelov

jewelov — Sun, 07 Feb 2016 02:59:46 +0000

Thank you Ganz! I just realized I won today! It was a nice surprise!

By: jewelov

jewelov — Sun, 07 Feb 2016 02:47:00 +0000

Thank you Ganz! I just realized I won today! That was a nice surprise!

By: Sally Webkinz

Sally Webkinz — Thu, 04 Feb 2016 14:00:00 +0000

Please contact customer service if you didn’t receive your gift: webkinzsupport@ganz.com

By: Linden

Linden — Thu, 04 Feb 2016 02:37:39 +0000

Sally, I did not receive a POTM loot bag; were we supposed to?

By: acoolaunt

acoolaunt — Wed, 03 Feb 2016 21:14:43 +0000

What nice rooms! My webbies would love to vacation in any one of them :)

By: ImaPepper

ImaPepper — Wed, 03 Feb 2016 05:01:00 +0000

Wow, nice rooms–congratulations, everyone!