Comments on: Build-A-Haunted-Castle is BACK!

By: FuzzyPickles

FuzzyPickles — Mon, 07 Oct 2019 05:01:32 +0000

Why can’t we get Webkinz on our phone anymore can’t get Halloween stuff from the phone shop because google wont up date the app.

By: Sally Webkinz

Sally Webkinz — Fri, 04 Oct 2019 14:33:15 +0000

Sure. Log in to your Ganz eStore account to turn off auto-renew. If you’re having difficulty with this, contact ganzestorecs@ganz.com

By: Sparklegirl560

Sparklegirl560 — Fri, 04 Oct 2019 14:29:51 +0000

Can you stop a deluxe membership from renewing because right now I really only want a month

By: KSC

KSC — Fri, 04 Oct 2019 12:33:34 +0000

WOW! That’s a fantastic castle! Very impressive!

By: Sparklegirl560

Sparklegirl560 — Fri, 04 Oct 2019 00:49:42 +0000

Ok. Thank you Sally:)

By: nettne2

nettne2 — Thu, 03 Oct 2019 21:02:16 +0000

the estore is very secure I have had an account since the estore opened. I have used it from my computer to renew every year and for other items. I have never had a problem. we have been playing WW for 12 years.

By: Sally Webkinz

Sally Webkinz — Thu, 03 Oct 2019 20:39:13 +0000

Not through the app, no. But you can access the Ganz eStore website through your mobile device

By: Sparklegirl560

Sparklegirl560 — Thu, 03 Oct 2019 20:36:32 +0000

Can you buy a deluxe membership on your mobile device?? Because I really want to go deluxe and I need to know.

By: gummylicorice

gummylicorice — Thu, 03 Oct 2019 20:28:55 +0000

Hi, Sally!! This is unrelated but I was wondering when the Teacup Yorkie could become pet of the month. I was just looking at it in the Kinzpedia and I saw all of the comments it got and clearly, I’m not the only one who is in love with this pet because it is adored by many. Please please please make it a pet of the month sometime!!

By: Sally Webkinz

Sally Webkinz — Thu, 03 Oct 2019 20:06:33 +0000

Once an account is Deluxe, it's Deluxe both on web and mobile.