Comments on: The Cyber Thursday Sale is On Now at the Ganz eStore!

By: Sally Webkinz

Sally Webkinz — Wed, 15 Jun 2022 18:35:39 +0000

You’ll need to contact webkinzsupport@ganz.com about this.

By: cowtown2

cowtown2 — Wed, 15 Jun 2022 17:14:27 +0000

hello sally so nice of you for your help, I have a question, I auto renewal my deluxe, each year automatic, and two times now they added more to it, after I had already got the pet, its the berry seeds, if its the same pet, for the year, why don’t they give us the ones who auto renew in may, the same, this is two times, I didn’t get the berries, they add them right after, should I not auto renewal, I wish they could let us get the items two if we already bought the same deluxe yearly set, can they let us get those seeds? thanks just makes me think why auto renewal

By: Sun185

Sun185 — Fri, 10 Jun 2022 18:11:40 +0000

why is more percent off for furniture??

By: netge

netge — Fri, 10 Jun 2022 14:04:15 +0000

Thank you for your help. They did actually turn up when the email came through confirming the purchase. I am about to open them and looking forward to some lovely surprises.

By: Sally Webkinz

Sally Webkinz — Fri, 10 Jun 2022 13:00:50 +0000

Did you purchase it and not receive all 5? If you just saw one in the check out process, that’s just a quirk of the system. If you didn’t receive your 5, please contact ganzestorecs@ganz.com

By: netge

netge — Fri, 10 Jun 2022 10:50:42 +0000

It says in the estore points promotion you get five Mystery bags if you buy 130,000 points, but it only gives you one bag when you do it. Surely if you offer five free bags the buyer should get five free bags and not just one.

By: Whatusername4

Whatusername4 — Fri, 10 Jun 2022 02:02:26 +0000

Could you please put the Grey Arabian on the W-Shop?

By: _xPho3nyxblade318x_

_xPho3nyxblade318x_ — Thu, 09 Jun 2022 16:27:35 +0000

Oooooo, so many good stuff. I hope in July you have a promo thing with eStore points and let the Northern Trails Wolf be in it like you did last July. I’m waiting for another good deal, lol.

By: bashopper

bashopper — Thu, 09 Jun 2022 14:42:32 +0000

Thank you, Sally Webkinz. I phoned the number listed on the Ganz eStore site, and got the message to use this email address, which I did right away. It has been resolved. Appreciate the quick response from all of the Ganz staff.

By: Sally Webkinz

Sally Webkinz — Thu, 09 Jun 2022 13:26:56 +0000

Email ganzestorecs@ganz.com if you haven’t already