It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here!
Hi Fiona, I have another question about the ganzworld rewards. Is there a way we can get past items? When I click here to see the webkinz ganzworld reward items they look like they’re old items and I can’t click on any to get some of them…I would love to. – kiwicat
Thanks for writing, kiwicat! The selection of items available in the GanzWorld rewards section will change up for time to time, and I’m sure you’ll see some of your old favorites back again.
Hi Fiona, I was wondering, are there any plans to add more games to Webkinz Mobile? Like, maybe some older games? I would love to see some games like Ant Mania and home before dark on there! Of course, I know the app is free, so I understand if it would be pushing it to add more games. I was just wondering though, and I thought I’d ask. :) – ilovemoonie
Just between you and me, I’d love to see some of my favorite games on Webkinz Mobile! I hear that they’re working on just that. Keep your eyes on Webkinz Newz, as they’ll be announcing it there first!
Dear Fiona, My question concerns the new “pet choosing” option. I have over 150 pets and the choosing only goes to 100 pets. Is there any plans to fix this problem? I have been with Webkinz as a Deluxe member for several years and have spent a considerable amount of money to play Webkinz the way I would like to play. It seems like these “New” changes are making some things worse, not better. The Search feature doesn’t even work to try to search for a particular pet. I don’t have all day to go room to room in my large house to search for individual pets. At least with the old way you could flip through the book and find all your pets. This will probably not get answered but at least I got to vent. Hope things improve soon. Thanks – trexji2013
Hi, trexji2013! I just wanted to let you know that we hear you and we’re working on improving the new “Choose Your Pet” interface. While it may only load the first 100 at first, it’s supposed to load the next 100 when you get to the end of the list, and so on. Our technical wizards are working on that, and the order that the pets are shown, and the search functionality. It should be up to snuff soon, and you won’t have to go hunting for your pets! Thanks again for writing.
Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!
Another great round of fan mail! Congrats on having your questions featured, kiwicat, ilovemoonie, and trexji2013! Hopefully some past items will come back to the Gaznworld rewards section… There have been a few past items that I wasn’t able to get. And yes…. I’d love to see more on mobile! :D And lastly… I kinda have to agree with trexji2013…. I’m glad Webkinz is staring to fix the issues that were created with Webkinz X, but, there have been a few new changes that I’m not very pleased with. One being how my pets are now sorted. They’re now sorted by the date I last played with them, not in the order of when I adopted them, like they used to be, and I REALLY don’t like that change. It would be nice if there was a ‘sort by the date of adoption’ and vice versa icons added so I can go back to the way it used to be… And those who like the new change could keep it on their account.. But I’m sure that’s unlikely :/
I hope I didn’t sound whiny in my comment above :o It’s just that.. Well.. That change has been really tough for me to get used to….
Thanks, TaffyKitty! And I have to agree with you about the new way the pets are sorted…I mean, I always liked having all my new pets at the front, mainly since I thought it was…neater. Plus, you could always remember the order you adopted them all! I thought that way was much better. :I Maybe someday they will add an icon so you can have them in that order again, like you said. And if they ever do…I think it would also be cool to have an icon for alphabetical order! (By their names) That is how they’re sorted on my webkinz shelf. :) But anyway, I do hope they will change it back eventually, because I liked the old way much more! :( Oh, and no, you didn’t sound whiny at all! Don’t worry. :)
Nah, I agree with you, Taffy. I miss the older version that allowed me to see more pets at once. I do have to admit that I like that I can see the clothing on the pet, though. That’s helped me find clothing that I’ve been missing.
Frankly I don’t care if people think I sound ‘whiny’ or not. The change has been incredibly painful for me, and it continues to be that way. I am a very disgruntled customer and unhappy player. I’m also still trying to tough it out, but it’s not easy when not only is so much of the old stuff still a problem a year after the destruction, er change, but new stuff crops up all the time too. Oh, and great, I just discovered that even though I kinzposted two hot chocolate displays to another account, only ONE arrived. You know, that better turn up somewhere.
Not a problem, TaffyKitty12! I find that feature slightly annoying as well. I like that the most-recently-filled Pet Care Hearts are towards the beginning of the list, but I don’t like that the pets are completely out of order. A widget to change between both options would be AMAZING! :D
Congratulations to kiwicat, ilovemoonie, and trexji2013 on being featured and having your questions answered! I’d also love to see more prizes (new and old) added to the GanzWorld Rewards – I’ve been saving up my Moneyz and am looking forward to the next prize pool update! Also excited for new features in the Webkinz Mobile App – Can hardly wait! Thanks so much for sharing, Fiona :o)
Thanks, 4CheeseTortellini! :)
Awesome! Thank you, Fiona! Congratulations to all who had their letters read! :)
What I would like to see is a search feature on the house map. I have about 70 rooms in my house, so it can be tough at times trying to find the one room I’m looking for, even when I know its name.
Dear Fiona, It is about the My Page, It says that you can go to My Stuff and click the Rare Wish List, Favorite Trade List, Favorite Wish List, and the Rare Wish List I went to click on it and tried to change it only my stuff that I had sold were up and not the stuff I have now. And will there ever be a didget that you put clothing up there that you would want and some you already have? And my rooms when I decorate my rooms and go to my page and see if anything shows up it is nothing. And when I empty out my room I go to my page and see how it looks all I see is an empty room. Help- MyLittlePony2010EG13
Wow, thanks so much for featuring my question!! :D I was really surprised to have my question featured, because I actually forgot I asked it, heheh…anyway, I look forward to seeing more games on Webkinz mobile sometime soon. :)
Hey, ilovemoonie! great question!!! :P i had webkinz mobile on my dad’s phone but it took too much megabytes. So he got rid of it! :(
I defintly agreed on that. I was suprised that you did not ask for Webkinz On Mobile to have a Kinz Post Office on there.
Hey ilovemoonie! Congrats on having your question featured!!! :D
Thanks, guys!! I’m really happy my question got featured! :D and, aw, thats too bad, Christiancowgirl! D: And MyLittlePony2010EG13, yeah, a Kinzpost on Webkinz mobile would be great too! :)
Good questions, good answers! As always. :D
Fiona, I just wanted to thank you for answering my question in Fan Mail #41. I was able to contact customer service and they removed the empty Ginger Cat Box from my dock!
Though I do want to add that all of the gift boxes are quite lovely and it would be great if someday we could keep them to display in our rooms!
I agree.
Hey! I remember you. You designed the Storm Color Challenge Room when that task was up didn’t you? Any way I remember I saw that about the Cat Box too!
Did they ever fix the party boxes? I don’t remember seeing that they were fixed. I just remember that it was in like February or March when they said they were working on them. Also, what about the pet actions? I miss those a lot and would love to use those in the park eventually.
The last time I checked, the party boxes had been added back to the W-Shop, but the parties themselves don’t work properly yet (the games do, but party room doesn’t).
I agree with both of you! :P
It’s comforting to see that I’m not the only player who cannot get the “new” pet page and it’s search bar to work :-(
Yep
Yeah, it doesn’t work for some of my pets.. Not sure why, but I guess they’ll be fixing it soon.
Yeah, the search bar doesn’t work for some of mine either.
The search bar seems to find my pets, but only if i don’t use capital letters.