It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here!
Hi Fiona, I have another question about the ganzworld rewards. Is there a way we can get past items? When I click here to see the webkinz ganzworld reward items they look like they’re old items and I can’t click on any to get some of them…I would love to. – kiwicat
Thanks for writing, kiwicat! The selection of items available in the GanzWorld rewards section will change up for time to time, and I’m sure you’ll see some of your old favorites back again.
Hi Fiona, I was wondering, are there any plans to add more games to Webkinz Mobile? Like, maybe some older games? I would love to see some games like Ant Mania and home before dark on there! Of course, I know the app is free, so I understand if it would be pushing it to add more games. I was just wondering though, and I thought I’d ask. :) – ilovemoonie
Just between you and me, I’d love to see some of my favorite games on Webkinz Mobile! I hear that they’re working on just that. Keep your eyes on Webkinz Newz, as they’ll be announcing it there first!
Dear Fiona, My question concerns the new “pet choosing” option. I have over 150 pets and the choosing only goes to 100 pets. Is there any plans to fix this problem? I have been with Webkinz as a Deluxe member for several years and have spent a considerable amount of money to play Webkinz the way I would like to play. It seems like these “New” changes are making some things worse, not better. The Search feature doesn’t even work to try to search for a particular pet. I don’t have all day to go room to room in my large house to search for individual pets. At least with the old way you could flip through the book and find all your pets. This will probably not get answered but at least I got to vent. Hope things improve soon. Thanks – trexji2013
Hi, trexji2013! I just wanted to let you know that we hear you and we’re working on improving the new “Choose Your Pet” interface. While it may only load the first 100 at first, it’s supposed to load the next 100 when you get to the end of the list, and so on. Our technical wizards are working on that, and the order that the pets are shown, and the search functionality. It should be up to snuff soon, and you won’t have to go hunting for your pets! Thanks again for writing.
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yay.. to fixing the search button…. I have to echo trexji2013… I have the exact same questions…… thanks for answering that one
Is there a way to say “NO” ? I do not like it when I’m playing with a pet and another pet pops up. Sometimes just after I’ve played with that same pet. I’m tired of being forced to log out of WEBKINZ and logging back in every 5 minutes.
If you want the pet request to go away on any pet, you can click on another pet, then go back to the pet who made the request. The request should go away.
Hi um… DolphinLover55 I replied to your winners of the blue bay dolphin thing. are you gonna check it?
Dear Fiona, I have nine part loot bags in my dock and I cannot seem to open it. I s there a way you can fix it? Thanks-MyLittlePonyEG13
Please email customer service and tell them you have loot bags stuck in your dock: webkinzsupport@ganz.com
I had the same problem! I will definitely be emailing customer service. Thanks!
Thank you Sally! I will be sure to do that.
Dear Fiona, When are the Pet Actions coming back? I have been trying hard at the Kinzville Academy and my pet could use those actions alot. Is there a way to dress your pet in the club house anymore? Thanks-MyLittlePony2010EG13
Dear Fiona, Does Webkinz plan on adding more competitions to the Webkinz Stadium? I remember a while back it used to just be the talent courses that had competitions; then they added the running competition. Will more be added soon? -swimbryan
Dear Fiona, how was your day?☺I have a question about the “My page” section. I like working on it, but I think there needs a few changes. The member of the day is always the same pet. There are some parts that mention Dr. Quack’s clinic, which is no longer available. If my page has more updates, some good changes and getting even more popular, that will be great. Thank you! -♥MisakiKt♥
I have loved Webkinz world for a long time, and I still do. I think the updates are pretty cool, but I was having trouble with it, some of my stuff just DISAPEERED!? But some came back. #WEBKINZFAN!!!
Hey Fiona! I was wondering, will § be releasing any new Mustelids? (Otters, badgers, weasels, martens, ferrets, minks or wolverines.) I really would love to see a Fisher be released! I think GANZ should come out with some more “unique” pets, basically more unusual creatures. Thank you! -lavadragon
I was having trouble with the search bar in the my pets window too but I figured out it seems to be case sensitive. The first letter in all of my pets names are uppercase but when I typed it in the search bar it didn’t work but when I typed their name in all lowercase it did work. It seems if you type your pets name or species in all lowercase it should work because it’s been working for me
I don’t remember the names and species of 76 pets to do that.