Fan Mail with Fiona #42

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here!

 

 

 

 

Hi Fiona, I have another question about the ganzworld rewards. Is there a way we can get past items? When I click here to see the webkinz ganzworld reward items they look like they’re old items and I can’t click on any to get some of them…I would love to. – kiwicat

 

 

Thanks for writing, kiwicat! The selection of items available in the GanzWorld rewards section will change up for time to time, and I’m sure you’ll see some of your old favorites back again.

 

 

Hi Fiona, I was wondering, are there any plans to add more games to Webkinz Mobile? Like, maybe some older games? I would love to see some games like Ant Mania and home before dark on there! Of course, I know the app is free, so I understand if it would be pushing it to add more games. I was just wondering though, and I thought I’d ask. :) – ilovemoonie

 

 

Just between you and me, I’d love to see some of my favorite games on Webkinz Mobile! I hear that they’re working on just that. Keep your eyes on Webkinz Newz, as they’ll be announcing it there first!

 

 

 

Dear Fiona, My question concerns the new “pet choosing” option. I have over 150 pets and the choosing only goes to 100 pets. Is there any plans to fix this problem? I have been with Webkinz as a Deluxe member for several years and have spent a considerable amount of money to play Webkinz the way I would like to play. It seems like these “New” changes are making some things worse, not better. The Search feature doesn’t even work to try to search for a particular pet. I don’t have all day to go room to room in my large house to search for individual pets. At least with the old way you could flip through the book and find all your pets. This will probably not get answered but at least I got to vent. Hope things improve soon. Thanks – trexji2013

 

 

Hi, trexji2013! I just wanted to let you know that we hear you and we’re working on improving the new “Choose Your Pet” interface. While it may only load the first 100 at first, it’s supposed to load the next 100 when you get to the end of the list, and so on. Our technical wizards are working on that, and the order that the pets are shown, and the search functionality. It should be up to snuff soon, and you won’t have to go hunting for your pets! Thanks again for writing.

 

 

 

 

 

 

 

 

 

 

Want to write to Webkinz?
Send your letters to:
Ganz #04360 Industrial Parkway
Cheektowaga, NY
14227-9903

 

 

Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!

 

 

118 Responses to Fan Mail with Fiona #42

  1. ebbe9443 says:

    I was wondering when all of the rest of the items we paid for are going to be fixed. Pools don’t work, the entire carnival theme disappears when you touch them, so many things we paid a lot of money for are useless. Would really appreciated a fix so that they were worth the money we paid for them

    • ELJUCO1964 says:

      I know what you mean, I have several items that I paid for , it seems like its older items and pools.. wish it would get fixed hate to buy anything because it might not work like its supposed to… My cupcake machine and some other things like my inground pool are not fixed yet

  2. carebeargirl716 says:

    Whewwwwww I’m back XD It’s been so long…

  3. RainbowDash20PercentCoole says:

    Hello Kinz on Webkinz Newz! Remember when I said I was not going to get on Webkinz? My mom can get Webkinz on her phone and now I play it on there. If you friend me and send me somthing I probably wont see it or response. Because on Webkinz Mobile it does not have a Kinz Post Office. And I don’t want you to wast kinz cash at all. Once I get back to my computer I will check my mail. Friend me! I am Friendshipismagic805. I need more friends.

  4. trexjt2013 says:

    Hey Fiona, I just wanted to say first off “THANKS” for taking time to answer my question. Secondly, to those who are also unsatisfied with the way things are with the pet page currently, thanks for you constructive criticisms on the issue, and possible options for a fix. Since my question though I was told by another player (Sorry I can’t remember who right off) that if you are looking for a particular pet to just type in their species. Such as if you know their a cat type in CAT in the search bar. I have found it to work for horse, frog, dog, cat, etc. This has helped tremendously. Maybe someone else will read this and have a little easier time searching for their pig, cow, fish. You get my drift!!!! Oh and also you don’t even have to type in the full description, just hor for horse or fis for fish. The first three letters will do. Happy Webkinzing all. trexjt2013

  5. RainbowDash20PercentCoole says:

    Dear Fiona, When will Webkinz have a new kind of pet? Like there are Rockerz,Signatures,Olimpus, and other kinds of pets. Will there ever be a pet like a Glamorous Pet? It could match the theme the Glam Botique. Anyway is that theme coming back? I miss it alot. Thanks.-RainbowDash20PercentCoole

  6. MyLittlePony2010EG13 says:

    Dear Fiona, Is there a reason why the Hoppy Floppy Bunny ads and the Amazing World ads are still up? Wen’t they here in February or something like that?

  7. MyLittlePony2010EG13 says:

    Dear Fiona, I have been wondering… When will the webkinz Black Lab come back? I know it retired but Black Labs are my favorite kind of animal on Webkinz. Thanks-MyLittlePony2010EG13

  8. Sally Webkinz says:

    Nope. It was manufactured by a third-party and we don’t work with them anymore.

  9. Peanut18 says:

    Hi Fiona! Thanks for answering our questions! I was wondering something about pets of the month. Way back in 2010, I adopted the pig during June; it was the pet of the month. Of course, that was back when there was a song for the pet of the month. Included with my adoption, I was able to download the song Piggy Plum Pie. However, because I was so young then, I didn’t know how to download it. Well, for a few years it said I could still download it, and then I just forgot about it. I remembered the other day and decided to check (because now I know how to download songs), but I am no longer able to download it. I understand that it may be too late, since it was 6 years ago, but I thought I would ask anyways if there might be a way I could still download it. Thanks Fiona! You’re the best! :)

    • RainbowDash20PercentCoole says:

      She makes us Piggy Plumb Pie with the ice cream high. Piggy plumb pie with a cinnamon swirl. My oh my how I love that pie with a cinnamon swirl. I wonder who sings it. You should listen to Caramel Soup. So hip hop rock’n roll!

  10. 1Emerald1 says:

    Hi Fiona, you rock! Here’s a question that I’ve been wondering about for over 8 years. Those pesky room doors! Ganz improved things when they made the two front facing doors disappear when you are in “Edit” in your room. However, the doors that remain on the rear walls are still with us, driving room designers crazy as we try to cover them up or work around them. The constant quest for rooms without doors on their rear walls has resulted in my house map looking like a patchwork quilt of rooms & open space. Why is this necessary? Is it even possible in the Webkinz program as it now stands to disappear the rear wall doors? And will it ever really be done? I know I speak for a large number of designers who’d dearly love to see this happen. Thank you so much, Fiona!

    • MandevillaRed says:

      Well, it’d be kinda weird for there to not be a door… but it would be fun to move them! :D

      • Eilish says:

        I think I could live with the threshold piece as in the treetop and outdoor rooms. But I’ve suggested this a few years ago with no response. I almost never have my pets go through the doors anyway, so I mostly cover them with furniture. The doors on water/beach wallpaper really looks odd. I have covered mine by blocking the doorway with the large sandcastle I got from the wish factory. I would buy doors from wshop if we could cover existing doors. Something to make it a little different…anything but what it is now.

        • 1Emerald1 says:

          I agree with what you said. One of my biggest issues with the doors is all the items you can’t use in front of them. Like the outdoor buildings that only work on the back edges of an outdoor room. You can’t put buildings or most fence pieces there, there has to be an opening. The fact that the door takes up wall space indoors where I’d rather place a window or piece of wall decor is another problem. I have requested this change to the room doors multiple times as well through the years. I never, ever make my pets go through doors anyway, my house is a city & I usually don’t remember which room is on the other side of any door. And for some reason, that transition knocks me out of the site too many times. This would be the best thing ever if they could fix it! And decorative doors of all kinds, to be placed where the designer pleased, could be sold at the WShop and at the eStore. I’ll bet they’d sell well!

      • RainbowDash20PercentCoole says:

        Hi MandevillaRed, I love your user alot!

      • BrightnSinging2Carrots says:

        Hey, MandevillaRed! I haven’t seen you on here for a while! How are you? :)

    • writersangst says:

      @1Emerald1, that is probably my biggest pet peeve when it comes to Webkinz, especially when I have wallpapers that have designs on the rear walls that look absolutely ridiculous with a door in the middle of it (i.e. the window looking out on the cityscape in the Mega Modern Wallpaper). I would be really happy if they temporarily dropped all other projects and started working on a way to delete all doors.

      • 1Emerald1 says:

        Exactly! That is why there are so many “holes” in my house map, all the rooms with wall paper that simply can’t have a modern door in the middle of it, & therefore can’t have another room adjacent on two sides! It drives me up the wall, down the other side, out the window, round the bend, over the hills and Far Away! Please tell us, Fiona, will our wish ever come true?

    • sydneywydneypie says:

      As a real life interior designer, I don’t think completely removing those doors is necessary, but being able to move them along the walls would be nice. Or maybe making matching doors for room themes.

      • 1Emerald1 says:

        That would be an improvement, sydneywydneypie. I’d like it even more if we could opt to turn the doors off, so to speak. Sometimes I just don’t want a door on a given wall, & they get in the way.

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