Hi everyone, happy Halloween! Have you visited Webkinz World today? Well, here’s what’s happening!
Make sure you log in to Webkinz World or the Webkinz mobile app to receive your 2016 Halloween Treat Bag! It’s filled with some spooky sweet candy and a cool costume piece!
UPDATE: If you didn’t receive 2 different pieces of candy and a mask in your treat bag, please send an email with your account name to our Customer Support team at webkinzsupport@ganz.com and they will make sure it is corrected
Visit the haunted Reading Room at the Clubhouse to find the ghost and finish collecting candy for this year’s Trick-or-Treat event! The grand prize for collecting all 12 candies is some Freaky Forest Wallpaper!
Speaking of the Freaky Forest, don’t forget that the rest of the theme will be leaving the WShop after November 2nd, so stock up soon!
Make sure you visit Today’s Activities for a spin on the Super Wheel! You’ll find a whole set of spooky prizes you can win for Halloween.
It’s also the last day to win a cool costume piece from the floating Jack O’Lantern. If you see one go floating by your screen, don’t forget to click it!
If you’re looking to hold a Halloween party, don’t forget that today is the last day to pick up a party pack at the WShop!
You have one more day to pick up a cool costume at the KinzStyle Outlet! PJ Collie will be taking the Knight’s Armor costume, along with the Pink Cowgirl costume, off the shelves after November 1st! The Red Football Pro costume will also be gone from the Mobile Zone (on the Webkinz mobile app) on November 1st!
Today is also the last day to finish your Halloween Challenge! Once you complete all tasks, you’ll win some cool and creepy Haunted Hotel prizes!
And THAT is everything going on in Webkinz World this Halloween!
Phew—that was a lot!
Speaking of which—stay tuned to Webkinz Newz TOMORROW, when I will be back with another BIG, special announcement!
Happy Halloween everyone! Stay safe and have fun!
Mayor of Kinzville
Sally, this is random, but does the ShareCenter accept .ai (Adobe Illustrator) or .pdf files? I want to submit a drawing made through that program but I don’t know if it will work or not. Thanks! =^^=
No, the Share Center does not accept those file formats, sorry!
Is anyone having the issue of the super wheel screen flashing and no way of spinning it? It’s on all my accounts.
What browser are you using? If it’s not Chrome, can you try Chrome?
Ok Happy Halloween, I got two werewolf masks was I supposed to receive something else? Just asking….
I got 2 werewolf masks & 1 candy. I’m happy with that
Hey, cool! =P At least this glitch is actually working out well for some of us.
In the Halloween treat bag, I got it to marsh mellow candies and a drink, but no mask.
Two not to.
I was just in the Mobile zone of the W shop on the Mobile app and I didn’t see the Red Football Pro costume.. Is it because I’m not Deluxe? Because I’d like to buy it! :/
Yes, they are Deluxe items, so they won’t appear on the mobile app unless you’re Deluxe.
What is your Webkinz username, I’ll send you one through Kinzpost!
It’s the same as my username here, easy2 thanks CloudM96!
You may as well sell the candy to the W Shop- if you feed it to your pet, they get MORE hungry. Some treat.
Or you could store it in a fridge and keep it forever :) that’s what I do with seasonal or rare foods.
Same. I like collecting seasonal foods.
Can anyone tell me how to contact Ganz customer support? Because I only received three edible foods from the Halloween Treat Bag, and not the costume piece.
You can reach them at webkinzsupport@ganz.com
can you guys see my email?
Me, personally? No, there is a separate customer service department.
Okay, am I supposed to contact them through Gmail?
Whatever you use for email :)
Why bother emailing customer service last year when my granddaughter didn’t receive the bat mask and shes a deluxe member they told her all items are provided as is or as available without warranties of any kind any items resulting in a minor anomaly will NOT be awarded. Her brother who got his mask and is not a deluxe member thought that was pretty good and maybe better not being deluxe. And again this year she only got candy no mask so lets see if Sally answers this problem or if she gets her mask.
When there is a reproducible issue, customer service can award replacement items. I’m sorry to hear about the issue with your granddaughter’s gift last year; please let me know if you have any trouble getting the replacement Werewolf Mask.
Arianamarie2005, I can assure you that support is doing a fine job of handling these requests. I got my mask impressively quickly. Moreover, I can understand how hard it is to see a grandchild disappointed. I have three of my own. If she still doesn’t have the Batty Bat Hat, let me know the account name. I have a spare and would send a FR from one of my mynoey accounts and, when accepted, will happily send her my spare.
I love the werewolf mask & hope PJ has a werewolf costume & feet to go with the mask next Halloween. :) Pittiesrule