To celebrate the release of pet rooms on mobile, we’re giving away some fun new prizes with a mobile twist!
Log in to Webkinz.com any time between November 20th and December 20th to receive your Window on the World Gift Box. Inside you’ll find 4 wrapped items that you can drag into your pet’s room. Then, log into your account using the Webkinz mobile app on your Android or Apple device and visit your pet’s room. Your new prizes will appear unwrapped and revealed!
Want to know more? Check out this video:
Don’t have the Webkinz mobile app yet? Visit the Google Play or Apple App Store to download it!
For your security, please remember never to share your account login information with anyone (other than your parents).
What do YOU think is inside the boxes? Let us know in the comments below.
If only I had a mobile… :( Ah well, the theme looks really cute anyways. :)
Yeah same with me CountryKinz17… I meant to tell you this sooner but I am not going to be able to go to the Kinzville Park from now until December 1… Could you please tell my friends that I will not be in the park… I wanted to let you know xD so you would not keep wondering.. Thanks CountryKinz I can always count on you!!! I will be counting down the days!!! ☺☻ See you then
Hi, I get on Webkinz World every day. Wanna be my friend?
Hey treebabe!:) I’ll be your friend, I’m balletbear5M in the game!:D #It’sAllGood
hi!
anyone want to be my friend? :D
I will my name is cmsrockz sed me a friend request
I also go on webkinz every day. ill friend you. my un is pugsly2pet
hi mine is mooando8
I’ll be your friend! Whats your username? Mine is Love49kinz!
its ok lava dragon! i can wait…RAWR,if not remember me its snow bell XD
Hi TigerKinz!!! Of course I remember you!!!! I will see you December 1st!!!!
lol okie!
btw i won’t be in kinz chat plus for today and tomaro for ummm…..
COOL :D
i just opened my bow awesome prizes and the wallpaper is cool what kind of flooring could i use? any have any ideas? let me know.
I used my prizes in a guest bedroom. The flooring im using is the campkinz cabin flooring. :)
I used the Dance Studio flooring with the new wallpaper and it looks great! I love the new bed too!!
GRANDMA: THIS IS ABSOLUTELY CRAZY IDEA!!!!!!!!!!!!!!!!!! NONE OF US HAVE ANY OF THOSE DEVICES, HOW DO KIDS CAN OPEN THOSE BOXES? IT IS SUCH A BAD IDEA
MY KIDS ARE USING GARAGE FLOORING, THEY GOT PREVIOUSLY FROM WEBKINZ AND LOOKS GREAT
Dear Webkinz Masters, I do not have a mobile device! Right now I am making a mail room with the boxes. Did you plan for a way for us who don’t have mobile to open the boxes? LOL 4accounts
:( !!!
Gennelle my device will not get the app and me parents will not use theirs what I do??????????
4accounts, ( I too btw! ) that’s a clever idea! Good on your nogggin’! I opened the gift box on one of my accounts, but shall not open on the rest. Ganz, this is one more item, put into my dock(s) by YOU, that I am stuck with. I’m TIRED of this, from y’all. This is not nice behavior, on y’alls part, and I AM being nice. Aside from this unpleasant surprise, today, the webkinz pop up window is out of whack and I can’t see my clock, half of my dock and I have no log out option. Please, allow us another option with these “gift” packages, or get them out of our docks, and fix your issue with the screen!
That’s a wonderful idea – I mean don’t we always just end up playing with the boxes in the real world anyway – LOL! A mail room is a great idea, maybe I won’t open up my boxes!
i am using them as mail right now too.i tried to update on my moms ipad and my phone but it never works.
if it’s not IOS.7 it’ll never update :(
I’m not trying to be mean, I promise, but I think that’s kinda the point. Its a reward for those who have mobiles and not for those who do not. Maybe you could go to a library or borrow a friend’s device? I know my library had some iPads available for use.
Cool I just got it I’m going to make a Kinz post :D
It is going to be AWESOME
AWESOME ;)
Whew! I had a dream last night that I was watching a video when they reveal the items. Inside one of the gift boxes I dreamt about there was a Candy Cane Treadmill. It was pretty cool.
lol
im sure thats what your brain wanted to be inside the box.#:)
YAY First comment !!! I love this prize package!
Hello, I’m young. I don’t have a mobile. :(
No fair people who have a phone/tablet!!!!!!!!!!!!!!!!!!!!!!!!!!!!! >:( >:(
I love this!! What a fun idea!
that is like sooooooooooooooooooo awesome can you really open the boxes on the app!!!!!!!!!!!
I think it’s cool too if you HAVE and app my9tail! i wonder what the gifts will be……?
one of mine was already open when I got to the app. one was missing and one wouldn’t open.
They should just be in the dock. No drag and drop for me. It is a bed, a lamp and a trunk. IF these are tradeable, (the boxes and prizes) I am willing to to open and send back. Anyone know??
I think I found them, thanks!
NOT TRADEABLE but will look cool in all sorts of rooms. Train station , gift wrapping room . The plain boxes unopened will look cool by a Christmas tree. There is a GIFT WRAPPING TABLE in the CANDY CANE COLLECTION and we usually get through it at least 2 times .
Or you can make a kinzpost!
I love the prizes inside! Too bad they can’t be sent by mail…
So….what do you do if you do not have access to a mobile app????
I know, right? I don’t even own a cell phone, so how do I get these wrapped boxes out of my dock? Not great planning, Ganz. :(
I have the app but I never got an update so i don’t have the room option :(
Can you visit your App Store and look for an update?
Yeah, I don’t have an ipod or anything that I could use with webkinz mobile.
If she has anything less than iOS7 it won’t update^^
Good point, thanks!
I’m confused, it doesn’t appear in my dock on the mobile app. My dad got pretty mad when we couldn’t find it.
The same thing here i think you have to have iOS 7
I used to have the Webkinz mobile app, but when the rooms became available mine didn’t update, so I deleted it and tried to re-download it, but the app requires ios7! My ipod can’t get ios7 because its an ipod 4th gen! :( I think this whole secret mobile boxes thing was poorly-planned… Oh and now I can’t even get the app back because it won’t let me download the previous version. :( Good thing it was free! I only went on it for the Wheel of Wow prizes anyway…
I totally agree. I’ve been trying to figure out what the prizes are so I that I know whether or not its even worth it to try and download. I have an Iphone 4, would that work to download? I’ve tried before It just took a really long time so I stopped.
whats that how do i tell what that is’
it’s not appearing in my computer dock. what can I do, ganz?
The glitch was fixed so it should be appearing now… try logging out, clearing your cache and logging back in.
thanks Gennelle I found the box.
I opened my box thinking I’d find WRAPPED boxes. but they were opened. is that another glitch?
Hmm… So when you dragged the first gift box into your room, you should’ve gotten 3 postal boxes and a wallpaper. And then when you logged into your Webkinz app, they turn into actual items. Was that the case?
Yeah, I had the same problem too. I logged in multiple times and I still haven’t received it. Please help me!
i didnt get it
I can’t update the app, but really wish I could get the prizes….. :(
I can’t update either! :( I don’t have ios7!
Hi gennelle, i have the app and updated it but all i see is differant colored lines going across the screen so i can’t login or do anything. i don’t know if it’s just be but all i see is lines. :/
wait actually when i updates the app my name was logged in (all i could see was lines) but when i logged on my name the prizes appeared! they are super awesome thanks ganz!!!! i love the trunk!!!!
hey dctalk i love your name! dctalk is awesome!!!
Hi dctalk – maybe try deleting and re-installing it? That usually helps and you won’t lose any information.
I tried that but it didn’t work but thanks anyways Gennelle
If you don’t have ios7, deleting the app is a bad idea because you can’t get it back. :’(
I only got two boxes
no. I dragged the first one and got a lamp a bed a trunk, and the wrong wallpaper
Sorry the comments are scattered. but I didn’t go on the phone , they just appeared.
actually, the size and shape of my items kind of matched the ones on the video. thanks for fixing it gennelle
Grinnell I think I got the wrong wallpaper. Is it a package looking wallpaper or city looking
The city looking one is the actual wallpaper you get when your items transform!
I love the items Gennelle, but is there a way to send them in kinzpost? My friend who uses webkinz doesn’t want the items, but he can’t send them to me because they are not allowed in kinzpost. Could you allow them in kinzpost please?
I accidentally spelled your name wrong.
Oh cool what does transforming items mean?
it means they change
thanx gchoc888
So sorry I said your name wrong
you said the glitch was fixed, but i still havent gotten my packages when i log into my account on the app. The first time opened the boxon my back up account it gave me the 3extra packages but they weren’t on the app. then I went on my main account and it didn’t give me 3 packages it just instantly gave me a globe, suitcase bed, and suitcase trunk as soon as i opened the first package. Is it suppose to do that?
Yep, it’s supposed to do that. By the way, the trunk won’t hold anything at the moment but it will after our maintenance on Dec. 10. Enjoy your items!
ok.
I have and saw no available update. This is on a apple ipad, i will try to use an android device later.
Hmmm.. that’s really strange. Try the Android and see what happens, but you should see automatic updates on your App Store icon on your tablet.
I got the box when I logged in, but my webkinz crashed. I logged back in and it disappeared. I tried logging into the app, but the box isn’t there! lol
Please contact Customer Support: webkinzsupport@ganz.com. They can help!
Gennelle :Can you please help? I logged in WW yesterday (Nov. 19th) and today (Nov. 20th) but got no windows on the world box. It said to check my dock yesterday and I checked for it this morning but no box was there. I would contact Customer support, but the last time I did not receive an item they said there was nothing they could do. PLEASE HELP!
We’re looking into it!
Thanks for looking into it for me. The webkinz user names are angelbear4979 and kaybear530 both have not received the windows on the world giftbox.
We got the boxes, Thank you very much Gennelle.
Hi Gennelle!!!
The same thing has happened to me as well on my account skywishes3. I logged on and never got the box. I was also logged onto it on my mobile, too. Did I mess it up, or is it a glitch? I’d appreciate the help, if anybody can help! Thanks! :) -Jenneta
same for me but gennelle sort of fixed it ( not all the way because I got the wrong items
Genelle, or whoever, fixed it on that account. ^^ Thanks Webkinz! I appreciate it very much!! <3
Tried the android and it was already updated. Will open boxes later. Thanks
Remember to drag and drop them into your room on Webkinz.com first — right now there’s a glitch where if you see them on your Webkinz.com account, don’t open them, and then go into the App, they disappear (we’re working on getting them visible again).
Hi Gennelle, I have a problem close to what you said. After I opened the gift box and it showed me the video and then instead of showing the gifts to me wrapped, it showed me them opened. then I checked my dock today and they were still there just like regular items again. anyone else have this problem?
me! :(
I bought the Lllipop snail the gift box that comes with it, when I drag it to my room to open it it knocks me off webkinz. any help please
Please contact webkinzsupport@ganz.com and they can help you with your issue.
I have the same problem. I’ve checked the app store for the update like three times, but it never shows. Anyone know what could be wrong?
i never got the update either and i have updated mine already
Same here! I have the app but it’s not updated! So now I just have worthless peaces of junk in my dock!
yooyou can drag the boxes into a room for storage that is what i did
same here I dident get the update and my dad deleted the app store plz fix it:(
will gennelle webkinz be available for friends? just wondering since you can friend the other hosts
I do not know what you are talking about you can’t delete the app store…
Exactly. How are we suppose to open them if we don’t have a mobile advice? All we can do is just set the boxes in are room, and you can’t sell them. Bad idea Webkinz/Ganz.
Actually, that’s pretty good planning; it encourages people to buy the app. For the people who can’t buy the app, it’s pretty similar to the “can’t buy Deluxe” situation, unfortunately. :(
Actually, the app is free.
Whoops, my mistake! At any rate, I imagine this activity is to promote the app at least (correct me if I’m wrong), which I still think is good planning on GANZ’s part. Have a great day, Gennelle!
Well, I’m gonna use my mom’s phone and then delete the app once I get the prize cuz i don’t have a phone.
if my mom didn’t have a working phone, i’d be a goner! :3
I KNOW!! i dont even have a cellphone or access to one! Not fair >:(
Not sure if this helps but if you like themed rooms like movie theatres and stuff then you could make a room of someone just moving in to a new house or you could make a haunted abandoned house sorta thing.
You have to place them in a room on PC version then open them on the app.
same, but some how I go the box, opened it, but then my computer froze and I never got the thing out of my dock.
I can’t open mine either, reason is my kindle fire doesn’t have flash player…. so that is that…. to open the small box out of your dock just drop it in a new room…. only thing is….. I been getting error pages since then…. My games are freezing and the last 8 days I have been told to leave the webkinz site more then once….. I’m a deluxe member and can’t play or feed my pets… the games freezes as soon as I open them…. and the rooms do the same…. Is any one out there having problem like this?
I do not have a cell phone so I guess even as a deluxe member I cannot get the prizes
Just find a friend or relative or parent’s friend who does have a smart phone and ask if they can download the app so you can log into it briefly. After that they can delete the app if they want, but you’ll still get the gifts.
Once that your on webkinz game,& u have the wrapped box on your dock……,all u have to do is,take your mouse & drag it out of your dock & place it in your room just like any other stuff that u have in on your dock. It’s not that hard. I’m not saying that “You don’t know how to”. It’s really simple though. : ).
I have a phone but i can never find the webkinz mobile app for free anywhere! What do i do cause i really want these prizes. :( Also when i find it on google i have to download it and that never works. I wish it was in stores….
if its an iphone go to the app store and search “webkinz.” do the same for the google play store on android
Sorry to say, you may have to pay, reason is because are I pads , E readers or even the cells… are not a computer with pertection or flash player….. you need both….. so it is another purchase plus……. flash player is hard to get… My I pad is only 8 mo’s old and it can’t be put on it… it is a kindle fire E reader…… I get all or most Apps for free…. but there isn’t one for Webkinz in less your go with Face Book .. and then you will have to paid for every little thing you do…..
I have no ipad, iphone, etc. :( :( :( :( :( :( :( :(
Are those sendable??? Because I found them very useful for a room I want to make, beleive it or not. If it send-able…maybe???….. :%
What is your address – I will try sending you the box as I do not have a phone.
You should make it where people who aren’t as fortunate to have a device can open these be a big celebration we could complete a challenge for each item because i would really enjoy having this besides with all the webkinz i’ve bought i could have just got a tablet i mean i’m on webkinz number 15 and i usually buy them as soon as they come out so it adds up to the cost of a brand new I Pad so i might just stop buying webkinz because if your not deluxe you don’t get to do very much anyways think about doing the challenge for the items please and thank you :)
If your parents or aunt/uncle, etc have a smart phone, maybe they will install the app and let you use it.
Hey that’s what I’m doing!!!
Darn it, I only play on computer. My parents haven’t let me get an ipod, tablet, etc so I can get these. I wish I could though… Well tough luck for meh :l
That’s the same with me princessmurr but i get an iphone on my b-day!!!! That is in March though, I also adore your name! Oh btw Ginelle will it still work in March if i wait or will it be gone by then?
My b-day is in March also!!! So cool. :D
I guess they will look pretty in my room lol because i can’t borrow any devices and I JUST GOT AN IDEA! lol you should make it for windows 8!!!! theres alot of people with windows 8 phones and tablets so it would get ya more players. :)
Gennelle, can you please help! I did what it said to do but nothing is appearing in my dock!
for all people who don’t have devices, you could probably ask a friend who has one if they could temporarily download the app so you can get your items.
This is REALLY upsetting because my mobile can’t handle that update :( Can you just go on it and get them? Can one Kinz help me on this please!
I am really sorry MEAN543. Maybe they should have something for players that don’t have devices or devices that can’t complete the update. Because from reading the comments, about 1/2 of players on WebkinzNewz can’t open it.
so did anyone find out what we do with these if we do not have access to this app? They are in my dock on webkinz but I cannot do nothing with them not even sell them. Hmmmmm.
IKR!! the wk app doesn’t work with kindle fire and i can’t trade it or put it in a closet/chest. nice going, webkinz.
You can go ahead and drag the boxes into your room. Then, if you know somebody who is a close friend or family member who has an iPad or phone, you can just ask them to download the free app and login once on their device ( it won’t save your login info unless you allow it). All it takes is one quick login to get the prizes. Then we you play on your regular Webkinz, it will be there. Good luck!
Yes I agree. I can’t get the app on my Amazon Kindle Fire!