It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you!
How do I get a video in fan videos? – 19952005
Thanks for your question, 19952005! The Wonders of Webkinz World video playlist is curated by staffmembers. Your best bet to get featured is to send a link to your video to KinzTube@ganz.com — it will be reviewed and may get added to the list! Staffmembers also search YouTube for cool Webkinz videos, so be sure to put “Webkinz” in your title if you’re hoping to get noticed.
Hi, Fiona–I’m excited about all the fun stuff going on in WW this spring! While I’m looking forward to the events and the new Party room theme, I’m wondering if items will be retired from the Curio Shop to make room for the three themes that will be leaving the W-Shop. I’m still trying to collect some of those items; and I’m worried that I won’t have a chance to find them after the new room theme launches. I’ve been saving my KinzCash for so long trying to find some of them… – ImaPepper
Don’t worry, ImaPepper — nothing is being retired from the Curio Shop at this time. You’ll still have lots of opportunities to collect some of the older themes and items that were previously retired to the Curio Shop.
Hi Fiona, I was recently doing daily quests (the short ones) in the Adventure Park and was sent to 2 rooms to find 2 items. I found one item in one room and completely cleared the other room but no item, I went back to the first room and cleared it as well and no item. There is no other rooms to go to and I can’t finish my quest so I can’t start a new one. What do I do? – qeynos
Don’t worry, qeynos, you’re not stuck! Just send an email to webkinzsupport@ganz.com and explain your issue and they can reset your dig sites so you can search for the other piece.
Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!
Has anyone else been having trouble with the 15 sec Advertisement ? It seems like it gets stuck and takes about 23 sec to finish. Sometimes it has been so long I just get out and come back in. I can not go from room to room for it always comes on and I have to wait and wait. Is it just me or others having trouble too ? ?
Thank you for answering my question, Fiona–I’m so relieved! Can’t wait to make a new room or two with the new theme.
Hey Fiona, with everything being worked into mobile versions is there any plan to put a pause button on the games??? It would be really helpful when someone calls and you’re in the middle of a game. Thanks
What themes are leaving the w shop? someone please answer thank you
Hi I did send an email and they helped, thank you for the info : )
This is just a a small problem, but whenever I wear the webkinz day party hat in an area like the adventure park, it becomes a blank, grey hat. Is this because of webkinz X? I feel like it should’ve been resolved by now. Another thing is that there’s no animation on the origami factory(I believe that is what it is called, though I may be wrong), again due to webkinz X. I’m sorry if this is bothering you, but I just feel like after 2 years all the issues caused by Webkinz X should be ironed out. Yours truly, Kraft
Hi Fiona, it’s great to see you again! I’ve been wondering whether there will be any more Room Design Contests. Not the Room Design Awards, but the special contests ganz used to run once a month to win a prize. Those were so much fun & I hope they feature some more of them this year. What do you think, Fiona? Thanks! Your friend, Emerald
CONGRATS ImaPepper!!!! On getting featured!
Thanks, Oats! Happy Spring–thanks for being such a great friend!
oats IS a great friend! If you see this, oats, thanks for the mail-fest this morning! That was really fun. Your friend, emeraldlyn
You’re welcome 1Emerald1!!!
Dear Fiona, will any of the solitaire games be put in the mobile arcade? They are my favorite! Thanks!
My favorite too!!
Hey Fiona; I’m a free member and i get that i don’t get alot of things full/deluxe members get. But it’s really annoying not being able to go into certain clubhouse rooms, not be able to use kinzchat, and when there’s holidays i can’t spin the super wheel. Could you please make one of them able for free members. We all would appreciate it. Best Wishes, Nada
Wait I had the first post!!!! Awesomesauce!!!!!!!!