It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).
Dear Fiona – Next month is already November which means Dr. Quack has been mayor for two years and two year before his term, Cowabelle was also mayor for two years. Does this mean there will be another election this year? If so, I would like to encourage Amanda Panda to try again. Her previous campaign promised to let us know in advance which items would retire when new items take their places. I would love to always know that information and I would certainly vote for her if that would again be her campaign platform. Thanks :-) alphacat
That certainly is an interesting pattern, isn’t it? Well, alphacat, nothing official has passed by my desk, but I’ll be sure to let Amanda Panda know that she has supporters if she should choose to run again.
Dear Fiona, I have a question about buying pets in the W Shop. If I purchased a pet through the W Shop instead of the Ganz Estore, would I get a code for it or would it have to be put onto the account I bought it on? – janglad62
Thanks for your question, janglad62. When you purchase a pet through the W Shop in Webkinz World, you immediately adopt that pet — you do not get a code to save for later. If there’s a pet that you would like to give as a gift, or perhaps adopt at a later time, you will need to make that purchase on the Ganz eStore website. Then you will receive a code that you can use on any account you choose.
Dear Fiona, Are the pets in the Wshop ever gonna be available for kinzcash instead of eStore points? Please respond if you can. Thanks-Mia4085
Sorry, Mia4085, but it’s pretty unlikely that any pets will be available for adoption for KinzCash. Right now, your best bet to get a new pet that doesn’t involve eStore points or buying a pet from the store with real money would be collecting Medallions. This little birdy says there should be a new way to collect them after the next maintenance.
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Dear, Fiona, please let me know how can I get “cool treats freezer”? I looked everywhere in store and could not find it. Thanks!
Hi KAGI1 – the cool treats freezer can be found in the General Store room theme. :-)
Is anyone else having trouble with the Wish of the Day or the Curio Shop? I haven’t been able to play either of those for several days now. The site gets hung up on the welcome screen.
Dear Fiona, I was wondering if there was a way to get help with your game other than through Customer Service? I have been stuck on an Adventure Park quest for over 4 months, and I have sent many emails, but I have not received any help. Is there someone who can finally help me?
Unfortunately, only Customer Support has the tools to reset an Adventure Park quest. Make sure you are using the correct email address: webkinzsupport@ganz.com, and try sending a request again with all of the relevant account information.
Thank you! I have sent an email – keeping my fingers crossed!
Where is the love my webkinz button
Hahahaha! I want to know too!
I do not know what that even is!
Hahhahahahaha!!!!! That’s hilarious! I wondddddddddddddddddddddddddeeeeeeeeeeeeeeeeeeeeer whr that is!
There was a button?
Dear Fiona, I haven’t been on Webkinz World, for a while so I forgot my password, yeah, that’s quite funny, I know, how could I forget it? My parents email changed and even though I contacted customer support nothing happened. What can I do to get my Webkinz account back? username: kick5906
For help recovering your account, please contact our Customer Support team at: webkinzsupport@ganz.com
Thank you for your help! I did.
One more: will we able to move around rooms in our house? And maybe even turn doors off/on (making sure to have at least one; doors that are currently on invisible walls aren’t a problem)? My brother recently bought a room in a really bad place on my account (he also spent a ton of kinzcash) and now one of my favorite rooms has a door in a terrible place. I think that lots of other people have similar problems.
I’m on board with that one. You have to be so careful where you put things like the Galaxy Viewscreen and the Movie Screen.
Since the Webkinz team is reworking lots the arcade games, is there a way to add a pause button to some of them? I’m always doing well right when I have to go do something (like a chore or something) Right That Second, and I have to lose.
YES PLEASE ++++
Will the invite friends over to my house ever be fixed?
I hope there’s another one of the Webkinz mayor elections this year. I’m glad it sounds like there probably will be. I always enjoy those.
I watched a video at the theatre and it was about the kinzstyle outlet. There was a button for creating a t-shirt. I do not have this button and never had. Is this something new to be updated or has it been around for a while? It looks really cool.
Creating your own t-shirt was something we used to be able to do at the Kinzstyle Outlet many years ago. I used to always do it for fun even if I never got the actual t-shirt. I think some people actually bought customized t-shirts, but I’m not sure.
Thanks, I did not know. The movie at the theatre shows that we can be making them now. I assumed we made them for our pets.