‘Mazin Hamsters and Mac OS

 

 

It has come to our attention that some players using Apple’s Macs are having issues with the ‘Mazin Hamsters feature within Webkinz World.

 

After extensive testing we have found that our version of the Unity 3D engine is no longer supported by Apple in the Mac OS. If you have OS X 10.9 (Mavericks) or OS X 10.10 (Yosemite) Hamsters will not work in any browser.

 

To play ‘Mazin Hamsters, you must play using a  browser on a Windows PC. We recommend using Google Chrome for all of Webkinz. Ganz is no longer supporting Mac’s OS X for this feature.

 

**This issue does not affect your Hamster in Webkinz World in any way.**

 

 

65 Responses to ‘Mazin Hamsters and Mac OS

  1. etncpink says:

    Whew! Me and my Spooky hamster, pumpkin, are safe! (From not being to play in Mazin’ Hamsters). I feel so sorry for those who can’t use mazin hamsters!

  2. TennesseeFrogs2 says:

    I can’t believe ganz is recommending google chrome. When ever i use it, the items in my dock start floating around my screen! I think fire fox is best, I have rarely had issues with it. Luckily I have a PC although i rarely play hamsters since you guys never update them anymore…

  3. kkat says:

    That leaves me out, too. For a while I have both a PC and a MacBook, but soon it will just be the Apple products. But I do play with my hamster a lot less now that Ganz doesn’t upgrade the ‘Mazing Hamster features. Guess I won’t miss it too much.

  4. my9tail says:

    well looks like i will never play that again : (

  5. hiphopten says:

    Also adding…everyone I know who has hamsters stopped playing when the new mazes, trophies stopped. We were promised new mazes every month and it haulted. Bummer.

  6. hiphopten says:

    Thanks for the info. Internet explorer is the number one browser for virus attacks. I havnt even opened it in years. Chrome rocks. Its my main browser for Webkinz..never an issue. Firefox is my backup.

  7. oats34WK says:

    i don’t play mazin hamsters not on my computer but i have a few of the webkinz hamsters.

    • tinygma says:

      oat Hi, Nice to have you as a friend Check out a store 5 BELOW ;) OK the HAMSTERS do you do the 3 daily games in Mazin Hamsters They are SUPER EASY and take little time to play. At the end there is the MAZIN MALL go there the items are cool for rooms, They hay wagon bed is real nice in barn rooms with wallpaper from Jumbleberry . I am so glad you are on I hope you see this and try there.

  8. doodlebug72898 says:

    Will Webkinz World continue to be compatible with OS X? That’s all I can play on…

    • Gennelle Webkinz says:

      Yes. Webkinz World is made with a different program.

      • ArtMagician says:

        Hey Gennelle, will MAZIN’ Hamsters ever be updated again? I can’t remember the last time it was! I was kind of disappointed. Thank you! :)

      • appleblossomrose says:

        Thank you Gennelle. Mac Yosemite has no problem with the current Unity Player 3, in fact it is amazing in Amazing World. Mazin’ Hamsters is Unity Player 2. Like doodlebug72898, I am worried that Ganz is not keeping their gaming tech up to date, and with all platforms. We love Webkinz and Mazin Hamsters is a huge part of the fun. Please ask Ganz to reconsider this decision. This is of concern to everyone, not just Mac users, because it looks like Ganz is no longer investing resources into tech update. And, with this coming on the heels of Webkinz Friends and Tale Towns closing, it doesn’t look good at all. So sad.

        • prprprprp says:

          I think ganz just noticed that it isn’t working on Mac, I don’t think they suddenly decided it wouldn’t…I’m so confused!! :/ ?

        • Gennelle Webkinz says:

          Hi appleblossomrose. We’re currently focusing our resources on other projects but we may address Mazin’ Hamsters again in the future.

          • appleblossomrose says:

            Is there anyway to spend our Hamster Moneyz that we would have spent in the Mazin Hamster store? We have a lot of Moolah just sitting there that was earned playing games in the Hamlet and the mazes.

          • prprprprp says:

            Hi appleblossomrose, I think I can help you here. :) You can spend your moolah in the Mazin’ Mall. There are lots you can buy there. Balls for your Hamster, new wallpaper for your mazes, new tubes for your mazes, and even furniture for your Webkinz House! To get to the Mazin’ Mall, click on the button that says “Mazin Mall” in the bottom right corner, and then click on whatever place you want. Other than that though, there is no way to spend your Mazin’ Moolah. Hope I helped a little :)

  9. ImaPepper says:

    Really? I have to have a second computer just to use the Mazin’ Hamsters feature now that I have a hamster on my account? How disappointing. Why is Ganz no longer supporting Mac OS?

    • ImaPepper says:

      My previous computer was a PC, and when I tried Google Chrome I had nothing but trouble with it. I don’t understand why Ganz is recommending it……

      • Gennelle Webkinz says:

        Have you tried turning off Pepper Flash for Chrome? This seems to cause issues in particular.

        • ImaPepper says:

          No, I switched to Firefox; it was the only browser I could get to work…..but that computer (which was on life support for quite a while) has finally “died.” And now I have a Mac………(hanging head in defeat). Thanks for the suggestion, though.

      • doodlebug72898 says:

        It used to give me problems, too, but I think Google has fixed a lot of the issues that Chrome was having when they first came out with it. I’ve used Chrome at home for a few months now and it works perfectly, way better than Internet Explorer.

        • ajj0403 says:

          I agree doodlebug72898! I had Internet Explorer, but now I have had Google Chrome for quite some time now. I think Chrome is a lot more better at downloading than Internet Explorer, it was way too slow. :(

          • prprprprp says:

            Wait…is Mac an apple computer, or an internet thingy? Browser, I mean. If it is either one of those…I’M FREE!!!! WOOOOHOOOO!!!!! :D lol! And I am so so SO sorry for all of you who do have Mac’s, if you have hamster accounts! I hope that you can do it again soon! :/

          • oats34WK says:

            Hey prprprp Mac is an apple computer because I have one.

          • shoshoneno1 says:

            Yes, prprprprp, Mac is a computer and iOS is the operating system for Apple iPads and iPhones. My desktop computer is using OS 10.6.8 as the operating system and I can still enter and use all the ‘mazin Hamster places. I think the trouble with Macs begins when the operating system is upgraded to OS (operating system) 10.9 and/or OS 10.10. Those are the systems that do not support the “hamster” experience. Those of us with older operating systems can still play everything “hamster.” The browsers I use (that software that allows you to visit the internet) are Safari and/or Firefox. I don’t have any problems with either of them. I enjoy reading your comments, keep up the good work. Regards, Shoshoneno1

        • Lisamarie580 says:

          EXACTLY! google chrome is so easy to use!

        • playnowpuppy says:

          Yeah I agree doodlebug72898 :) I use Chrome too :) I used to use Internet Explorer but Chrome works a lot better :)

    • snuggles565 says:

      i hae windows explorer 8or 9 and mazin hamsters don’t work 4 me WATERMELON TOP is ballet top summer fun top and green polka dot rain boots

      • Sailormoonforever says:

        I hardly play Mazin Hamsters. I do have Hammys though. Either way, when I do play it its on a PC so I’m good. But soooo sorry to everyone who has a Mac and plays Mazin Hamsters! #Changerightmeow

      • balletbear5M says:

        Well whatever browser I use I doesn’t work, so yeah……… don’t care that much.:/ #It’sAllGood

        • prprprprp says:

          Do you have Unity Player? You need that to make it work, so if you have a computer it works on, and a browser it works on, then you just need to install that and it should work for you. :)

    • hoodedwarbler12 says:

      All I have is a Mac. It looks like I wasted my money on a hamster then. I assume your customers aren’t worth the effort of upgrading to another engine?

  10. Steve Webkinz says:

    Let me try to explain this a little bit more: MAZIN’ Hamsters was written in the very first version of Unity (sort of like a 3D version of Flash). The development team then went on to create Amazing World in a newer version of Unity. It has recently come to our attention that Apple iOS has decided to stop supporting the early version of Unity. We would have to completely re-write MAZIN’ Hamsters in a newer version of Unity in order to get it working again. But since we are no longer making any new MAZIN’ Hamsters, this won’t be happening in the foreseeable future.

    • prprprprp says:

      How in the world did you change that color of your letters….AWESOME……

      • appleblossomrose says:

        Thank you for your candor Steve Webkinz. We are very sad to think that we’ll never see the Mazin Moolah Mountain, Castle, Lagoon or Village again. The concepts and designs are wonderful. I think the only thing lacking was the multiple pet play as you have in Amazing World. Would it be possible to use those ideas from Mazin Hamsters such as the Hamlet, Castle, Lagoon and create them again in Amazing World? You already have the Knights Armor outfit in AW along with snorkel and shark fin hat. That would be pretty awesome if you could recreate the Hamster Hamlet in AW. Thank you.

    • webkinzrockz131 says:

      And how long did it take to make that? if it took 2 years to make then I could see not making it again but if it took a month to a year, I could see reopening it again because I was so exited about getting carrots that I’d get to play with her in amazing world, webkinz and the thing I wanted to try the mazin’ hamsters widget. :,(. and all the things that appleblossomrose said that there were in the mazin’ hamsters widget sounded really cool. And 2 things can you reopen mazin’ hamsters for the mac, and make the frozen paradise in amazing world not e-store points? I could do ether 10 e-store points or 2000 aw coins. (p.s. ganz this is a REALLY low point for you *sigh*) *shake head in shame*

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