Once again, we’ve updated the Webkinz mobile app with some great new features, including the NEW KinzPost!
Click on the KinzPost mailbox at the top right of your mobile room and it will appear as a window on top of your current screen.
We’ve combined all of the different KinzPost elements into a single screen. Now your inbox, sending a note, gift, or postcard is just a single tab click away.
The best thing about the new KinzPost Office is that sending notes and gifts are completely FREE! You no longer have to pay any KinzCash when sending notes and gifts to a friend. While sending a note is available to everyone, you will still need at least a Full Membership (by adopting a pet) in order to send a gift. Deluxe Members will also have access to sending postcards, with new scene and stamp options coming soon!
What we have made available to everyone, is the ability to save a copy of any piece of KinzPost mail directly to your photo gallery. Click on the Save button, and just like your pet’s room, you’ll be able to keep a copy on your mobile device.
To help players figure out which items can be sent through KinzPost, you’ll now only see the sendable items appear in an active state while your KinzPost Office window is open. Items that cannot be sent will appear in an inactive (or semi-transparent) state while the KinzPost Office window is open.
Sending notes and mail is easier than ever! There’s no more need to switch between screens for each step. You can choose all of your options from one single screen.
We hope you have a marvelous time with your mail in Webkinz World!
We’ve also updated the mobile Arcade, so you can now win a trophy while on the go! Check each game’s instructions to see how a trophy can be won (Please note: You must have an internet connection while playing the game in order to be awarded a trophy).
The Webkinz mobile app is available for FREE on Android and Apple devices!
Download the app from the Google Play Store
Download the app from the Apple App Store
If you like the app, don’t forget to tell your friends and leave us a rating in the Apple App Store or the Google Play Store!
What do YOU think of the latest updates to the Webkinz mobile app? Let us know in the comments below!
Thanks Ganz! Could you please upload more places like the Clubhouse and the Park soon? I wished Mobile would have that so that all of us will be able to collect special items during different seasonal events like Christmas!
This has nothing to do with the mobile app, but I just wanted to note the new add playing at the top of the screen on the newz is intrusive and annoying.
My sentiments exactly! It seems we are bombarded with ads.
Absolutely true, we are being swamped with advertising. Unfortunately, companies need the ad revenue to make a profit these days.
Turn on your AdBlocker, guys. I’ve got mine on & I don’t see any add playing at the top of the screen.
Yay! The Kinzpost is FINALLY on the App. Thank you, thank you, thank you soo much, Ganz!!! There is one more problem about the Kinzpost Office, I keep on getting all of these party invitations from my friends, and I don’t have a way to tell them that I “Accept” or “Decline” anymore. :( Can this problem be fixed soon? I really want to use all of my Party Packs. Thanks Ganz!!!
You don’t need to accept an invitation anymore. If you are online at the time of the party, you will get the button to go to the party.
Very sorry to bother you , But can you win the Trophy for Berry Blast on mobile ? because there is no Trophy being awarded in Webkinz for that game & that was supposed to have started last time. I have already wrote Webkinz about this & they just said that they do not replace any items not rewarded as per the rules ? I have completed Berry Blast many times & I am a Trophy collector & this is upsetting to me :( So I am hoping that it is at least bieng awarded in mobile now ?? Thank you for all your help :D
Oh! Thank you very much Sally! That helps me a whole bunch! Hi, shellybrayley, I think you can on Mobile too and on the computer. If you don’t see anything, Ganz will be adding it some time soon. :) ☺ (:
This is great!! I beat the game crafty canaries on the mobile app about a year ago but I never won a trophy for it.
The webkinz app doesn’t work on my phone anymore. There’s a black screen over the side of it, and it’s covering up the things to do menu. There’s 3 dots on the black screen that looks like this : I guess I cant use it anymore. All I can do now is log in and visit my room on mobile.
Please contact webkinzsupport@ganz.com
I have an apple tablet 5 yrs old. I have to delete and reload the WEBKINZ app at least 1 time a week. I don’t get upset I just chalk it up to keeping my memory straight by weekly practice so I don’t forget how to delete and reinstall the app. It only takes a few minutes once I figured it out. Try that it cant hurt . My 1st time I was scared I would ever get it reinstalled . AFTER that time I am cool , piece of cake. I held app down with stylus till ALL APPS SHOOK. Then I tap just the WEBKINZ and a DELETE /CANCEL message comes up. I delete and then go to my APP store. Type in WEBKINZ click load. It installs then loads and takes me right to the game . FIND YOUR APP store BEFOR YOU START so its easier but again I have apple tablet 5 yrs old and 2d hand. GL I hope this helps a little . It might be as simple as you need to reload to get the upgraded game.
Thanks for the advice! I tried 1955tiny’s suggestion and I uninstalled the webkinz app, then reinstalled it. Unfortunately that didn’t work, but it was a good idea. I emailed webkinzsupport@ganz.com and told them the problem.
I’m having that same problem! I tried 1955tiny’s idea too, and it did not work. I didn’t email CS yet, but I will sometime soon around. I miss seeing you in WW resolution!
This is great! Something else that I’d really like to see, though, is the Code Shop. I don’t usually have the time to get on the computer and it would just be so much easier to put a code in on the mobile app. But anyway, I’m glad you guys are still working on this! We’ll see if I might be able to get a trophy, too. ;D
Yeah, I usually forget to enter codes. Like yesterday, I forgot to enter the Code for the Countdown To Christmas thing with the codes from Dec. 14th – Dec. 25th on Christmas. I am also glad that they made the trophy thing too! Are we friends on Webkinz? If not, I would love to be friends! I am radishbird3 on there.
What’s your UN on WW?
I don’t think we’re friends, but I’m basically the same as on here; just emiemiemiemiemi. “emi” five times in a row, if that helps.
ditto that !
Okay, thanks! I really like your UN!
Love the new post office!! And saving the pictures is fun. I got the one of my webkinz with Santa ! So cute.
Hi Fiona-I’m still trying to get the trophy I won but didn’t get by beating all 30 levels of Jumbleberry Blast. I emailed Ganz but they didn’t care. The instructions and Webkinz News both say there is a trophy. I think there is a program bug and it needs fixing. That game is too hard to beat and not get the reward promised!! Please try to help me. I treasure all of my trophies and have a special room for them. Thanks, John
TOOK 4 YEARS to get my Magic Mire last prize unstuck PLEASE PLEASE HANG IN THERE ! Write them every week. I named a pet WEBKINZ AMANDA after the SMART LADY who fixed my game . She was SO VERY GOOD ! But it does happen sometimes they need to ad fixes to the game and this can take time. BUT WRITE THEM do not forget or give up 4 yrs was so long but 1 light of hope was someone who knew there job so well and cared . GL .
I didn’t get my trophy either from Jumbleberry Blast. I have not seen that anyone has won the trophy, only reports of not receiving one. Looks like a glitch to me or it may be a random trophy like Polar Plunge (which should be changed to award upon completion).
Ever since yesterday, I could not log in to the app. It kept telling me they are tinkering with nuts and bolts. :-( I had to delete the app and reinstall. That is not the first time I’ve had to do that after an update. :-(
I have to delete app and re load it at the ap store at least 1 time a week. I try to remind my self it just reminds me HOW TO FIX THIS (if I don’t do somethings for a long time I forget how to fix something) ! You reload it right at the store after the bad one is gone.
COOL!!!!!! I want this!!!!!!!!!!!!
but its not on amazon kindle. :-(
Yes, the mobile app looks really cool, but the only device I have is a Kindle, and it’s not available. :(
I have one too, and I’v learned it only works with apple.
I have apple sending candy canes and answering mail is nice. Sending gifts the dock is way too slow to do . Takes for ever unless I have a lot of time.
It works on Android devices too.
Emi is right. It works on Android devices, too. I’ve never had to uninstall the app and reinstall, but maybe it’s just my phone. The app has always worked well for me.