Say hello to a new FREE pet with the purchase of a One Year Deluxe Membership!
New FREE Pet!
76 Responses to New FREE Pet!
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WHY i dont get my panda?
If you did not already get your pet code for your 1-year Deluxe Membership, please contact ganzestorecs@ganz.com
I recently got the panda with my deluxe membership and I have not used the code yet, I really don’t think its cute but I like to play deluxe. Any chance we can swap pets? P.S. is there also any chance we can move our rooms around and delete them and add them somewhere else?
You cannot swap a code with Ganz eStore once you’ve received it. Updates to the room are still being worked on :)
the sheltie puppy is so cute!!!
Aww! I just got a one year membership. It’s too bad I can’t get the new one…I love it a lot more than the panda!
Will the new pet be the free one for the whole year? My membership expires in November, and this pet is SO cute! Can you make it available to buy through estore points because I don’t know if I’ll be able to renew my membership.
what if you bought a year deluxe when the panda was offered but didn’t use it yet, do you still get the panda cause i bought it then
It should still be in your order history :)
I am a Deluxe member and I never got the free pets in 2015 or 2016. I don’t know if I missed any before then. I also didn’t get the prize for 2016. Is there a way I can get them. I also have problems with the grab bags from parties. I now have over 3 dozen which I cannot open. Any help you can give me would be greatly appreciated.
Please contact ganzestorecs@ganz.com — they can help you. You may find your pet codes in your order history.
Thats what I was wondering I got Deluxe membership in Dec. but I can’t use it till my membership is up in March. I was hopeing for the panda . Is what your saying I will get the Panda because its WHEN you paid for the membership that counts ?
You should have the code already in your account details.
IM MELTING! The sheltie puppy is so cute!
Hmmm I received a blue cat instead when my membership renewed in January…
Please contact ganzestorecs@ganz.com
Thank you! :)
Hi, I have Deluxe Membership. I didn’t receive a code either. I really want the Panda Cub or the Sheltie badly. I bought a Full Years Deluxe Membership. It ends in March. And wasn’t there suppose to be 3,000 eStore points per Full Year account? I have like 3 Deluxe accounts so yeah. I didn’t get the pet or the 9,000 points.
Please contact ganzestorecs@ganz.com for assistance
Thanks! I will try that and see if it works.
Why isn’t the panda in the video colored in? The panda has blue eyes and yellow claws; but video panda appears to be in some sort of grayscale mode.
Hey, you’re right! I didn’t notice that.