CANNOT OPEN GIFT BOXES

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This topic contains 11 replies, has 12 voices, and was last updated by  catladyinpajamas 5 years, 10 months ago.

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  • #844131

    AUSTAS
    Member

    I HAVE TWO GIFT BOXES THAT CANNOT OPEN……………………..

    1. #855699

      ChildOfGod
      Member

      THATS WEIRD! IT HASNT HAPPENED TO ME. I HOPE IT WONT!!!

    2. #852768

      netge
      Member

      I still have my Christmas Mouse gift box, which I thought was going to be changed into a train in January. Does anyone know when that will happen?

    3. #847155

      chrissyranch
      Member

      I have had this problem too. It glitches me out of my room. I have a christmas mouse gift box from long ago, it is in my doc but will never open, just keeps kicking me out. And the christmas box from this year said it would be in my doc, but wasn’t. Ganz was nice and sent me my pink rocking horse that I asked Santakinz for but I never got the gift box or the other items in it. Bummed. Good luck to you too. If you figure out how to fix the problem, please let me know. Thanks, chrissysranch

    4. #845274

      True2MyWord1
      Member

      Try what @5LeighAnne5 said and if not, make sure that they are supposed to go to you. There have been a lot of complaints that member are getting gift boxes that they shouldn’t have. I will tell GANZ if you want as well! Thanks and hope this helps

      • #858408

        kitty3119
        Member

        I have a Twany pup gift box that i have had for a while! How do you get rid of them?!?!??! Me and my sister have been stuck with them for a year or so now.

        • #859166

          daisiesrus
          Member

          Yeah, I have the same gift in my dock for almost a year or something. I can’t sell it or trade it or anything! It just takes up space! :(

    5. #845004

      5LeighAnne5
      Member

      You have to click and drag your gift boxes to your room. Then, you see what is inside! I hope I helped.

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