Why didn't I get my Gift from SantaKinz?????? :-(

Home Forums Webkinz World – Archives Why didn't I get my Gift from SantaKinz?????? :-(

This topic contains 20 replies, has 13 voices, and was last updated by  icecooler86 5 years, 11 months ago.

  • Author
    Posts
  • #841924

    icecooler86
    Member

    Why didn’t I get one in my Dock??????????????? :-(

    1. #842373

      crissy135
      Member

      Hi everyone- I was kind of surprised when I went on to Webkinz on Christmas and did not get a box on any of my pages either. We are not naughty candicarmin, there was just a glitch and a friend sent me the note where Ganz knows it happened and they are working on fixing it. I sent a note in today to customer service and you can do that too and they are very nice and always help me when I have had trouble in the past. So just know your gift is coming and you will like it EVEN more when you get it!

    2. #842260

      puf2552
      Member

      Two of my kids accounts did not get the Christmas gift box. Both kids went on several times on Christmas day and nothing. I am getting tired of all of the glitch problems. We have been members for over 6 yrs and it just seems to get worse. Very sad…

    3. #842230

      icecooler86
      Member

      I did log into Webkinz on Christmas, Niberts1, and it wasn’t there. My sis logged in and got one! I would e-mail Ganz but it askes you for personal info. Could one of you guys who didn’t get one e-mail Ganz and tell me what they say?

      • #842509

        Atomton
        Member

        Ok icecooler! Go on your personal accout, highlight adress, write problem, and hit send. ROFL, it is not that hard!-Atom

    4. #842214

      Patrick
      Member

      I logged in on Christmas day with both my accounts and never got a gift box from webkinz on either ! : (

    5. #842202

      Atomton
      Member

      podkinz@ganz.com. Email Ganz about this issue here. It thank god didn’t happen to me. Which is good because I would send emails continuously! LOL!-Atom

The forum ‘Webkinz World – Archives’ is closed to new topics and replies.

Comments are closed.