In order to get the most out of your Webkinz World experience, you will need to make sure your web browser zoom and your system font/display size are both set to 100%. If you need assistance with changing these settings, we have links to instructions for the most common web browsers and operating systems you may use.
Changing your web browser’s ZOOM
Please click which web browser you are using to learn how to change your current zoom settings:
Changing your system’s FONT/DISPLAY SIZE
Please click here to visit a page with instructions on how to change the font/display size in multiple operating systems.
great stuff
I have tried 3 different browsers and the settings haven’t changed since I last played Webkinz, but for some reason now the message is showing up and I can’t log in. Everything’s at 100% but it still has an issue.
The problem’s not with my browser or my computer settings. I have no trouble at all on any other web pages I’ve viewed. It’s Webkinz. Please figure this out. The text is really tiny and my active pet appears huge. I’m paying for deluxe on three accounts and can’t do much on the website.
I got a new laptop, and the recommended zoom is 125%. Webkinz worked fine at first, but now, starting a couple weeks ago, it looks really bad with my current zoom settings. Now I have to change it every time I want to go on Webkinz, it sucks.
I am visually impaired and need to have things big so i can see them. How can i turn this message off so i dont have to read it anymore.
My zoom and font are both at 100% and webkinz works fine, but I still get the popup message everytime I open the webkinz page. How do I make the message go away? Thank you!
I did what u said with chrome but it still isn’t working! What do I do now?
Please contact customer service at webkinzsupport@ganz.com for more troubleshooting steps
I already have my page set to 100% and STILL get the message that is blacking out the page saying I need to set it to 100%. What sense does that make? I also cannot log on to play. NOT COOL, Webkinz!
yes this is a mess now I cant play anymore if i change the screen so i can see all of game the home page being blocked by the “change screen size header” then we cant log in at all. oh my goodness the header want us to 100% zoom, but that is so big i cant see anything on the sides of pages in game playing mode. why did this change ? 90% zoom is what i have been using for over a year. now i dont know what to do i have tried everything i can think of at this point. I would have loved to play today!
I have fixed each and still cannot play