It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here!
Hey Fiona! I have a quick question. Which came first, Arte’s gem hunt or Alyssa’s star challenge? - DarkChocolate
Oh, my… now that’s a trip down memory lane! I had to ask Arte about this one, and he said that the Gem Hunt was added to the Curio Shop first… before you could even visit the Magical Forest!
Someone once sent me the Ginger Cat box. It just sits on my dock and doesn’t move. How were they able to send it to me and will it ever be rendered functional. If not, is there a way I can remove it? Thanks – annietherat
Well, annietherat, gift boxes aren’t supposed to go through the mail like that, but sometimes these things happen… and unfortunately, the gift box can’t be made to work. It’s busted, and you’ll need to give the kind folks at customer service a shout — they can remove it from your dock. They can be reached at webkinzsupport@ganz.com
Hi Fiona, how was your day? I have a important question to ask-when will we see Dr. Quack again? Ever since he retired, I haven’t seen him a lot lately. He was my favorite host, and I really miss him. Please respond! -MisakiKt :)
Thanks for the question, MisakiKt! You’ll be happy to know that I just received a postcard from Dr. Quack — he’s enjoying himself on a grand retirement cruise! I don’t know if he’s planning on returning any time soon — he’s having lots of fun — but I’ll reply and let him know that he’s missed. If we’re lucky, he’ll drop by for a visit someday.
Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!
one day this brown paper box appeared in my dock and it can’t be sold, traded, sent, exept that my sister said that she sent it to me! how do i get rid of it? also it cannot be opened. thanks!
Also I have a suggestion: What if we could choose the background behind our rooms? Rather than solid blue, we could have like a city background, grassy background, tree background.. etc. It would make a cool deluxe perk.
that would be so cool except that i am not deluxe. :P
Dear Fiona, Do you guys ever create and produce a Webkinz plush and then decided not to release it? I wonder if there are any webkinz plushies that have been in storage for over 3 years and may never be released.
Hi Fiona, I was wondering, are there any plans to add more games to Webkinz Mobile? Like, maybe some older games? I would love to see some games like Ant Mania and home before dark on there! Of course, I know the app is free, so I understand if it would be pushing it to add more games. I was just wondering though, and I thought I’d ask. :)
hi Fiona, I have some problems on Webkinz lately, I’ve tried Windows 10, normal internet explore, safari, and other computers. my computer is old, I even tried newer computers. after 10 minutes (or earlier) the screen turns white with an exclamation mark. I need help, but my mom said it might be something with your website. I want to spend more time with my Webkinz without having to log in 10 times :( Duckgirl1118
I have the same problem when using internet explorer. I switched to Google chrome for Webkinz. Not perfect but I don’t get those exclamation points there.
its a problem with the adds. I opted out off control page and I don’t get that ! anymore, that and your flash player might need an update. :) good luck
mine does the same thing I thought it was just my computer. it is new with windows 10
I still cannot play the new jumbleberry game past level 2 without it turning black and cannot continue
duckgirl, I had that problem too, on windows 7 internet explorer. I switched to Chrome, and it worked. (We also have slow internet here so that might be another reason it happened. ) Hope this helps! :) ~princesskelby
I have the same problem and I have a brand new computer. I can only sit at the computer for a short period because of pain from my disability so when the computer does this a lot I usually end up logging out and not going back til the next morning. I mostly go on Webkinz in the morning when my pain is low, very rarely do I go on Webkinz in the afternoon or night.
Could someone tell me how to send a question to Fiona? Thanx!
You can send them to the address on the bottom of the post. Hope this helps!~Kitty
Thank you!
Wow! Thanks so much for answering my question, Fiona!
Thank you so much fiona! I hope to see Dr. Quack again soon. Thank you, Thank you, Thank you, Thank you!
Ooh, I might have an idea! Maybe when Dr. Quack comes back, he might help his lovely Ms, no, MRS. Birdy at the adoption center!
Congrats annietherat! On getting featured!
Enjoy your vacation taffykitty12! I am sure u will have fun!