It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).
I do have a question as to how they random choose pics of rooms in the room designs are is it done in the room designs I have sent in so many and none drawn to show just curious. I just stopped sending.. cmsrockz
Thanks for your question, cmsrockz! I checked in with Michael Webkinz, and the room designs that he features aren’t random at all — he picks them! But he wanted to let everyone know that he doesn’t go through the ShareCenter — you’ll have to send all of your room designs to letsbuild@ganz.com if you want a chance to be featured.
I would like to know why the Pet of the month is always a new pet. I have 14 accounts that i take care of with over 700 pets, been a member since 2009 and in the beginning some of the pets i have were the pet of the month, but for the past year they are always the new pets. Hope you can answer the issue, Thank You – hockeyamma
Hi, hockeyamma! The Pet of the Month is generally going to be a pet that we still have available for sale — otherwise, there’s not much hope for new players to get one to play with, too! We just don’t have many of the very old pets left in stock, so they’re not likely to show up as the Pet of the Month any time soon.
Hi Fiona! Is there a way to start the webkinz charms over again once you have collected them all? – supermanandbatman4
That would be fun, wouldn’t it! I will be sure to pass that suggestion along — but unfortunately right now there’s no way to start your collection over.
Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!
I am having trouble finding the “fashion” clue post for the “Treasure Hunt”
Go to the “Newz Blog” tab that’s in the purple bar near the top of this page. Click on that, then choose “Recent Newz”. Look for the article named “Introducing Webkinz Trendz”. That’s the article you need. You may have to go back a page or two to find it. Hope that helps. :-)
Have a flair for fashion and want to send in your designs? Find the post, and you’ll be on trend.. and find the clue! Please tell me where this clue is. I looked everywhere.
I think it might be on the like thing that tells people about webkinz trendz? I hope this helps!
So it looks to me like those of us that have had accounts a long time will probably never see a pet of the month. We have been members since 2008. Needless to say we bought a lot of pets the first few years. No one sells Webkinz around here anymore. My last 10 or so have been virtual. I don’t think it’s fair to do new pets for new members. Not everyone can afford a new pet every time it comes out. With over 200 pets (most of them plush) in just one of my accounts I would like to see an old pet for pet of the month. Even if it happens to be one I don’t have.Why should old members be ignored?
I agree with your post, duckess1. I started playing in 2008 as well, took a few years off and started up again. All of the “new” pets I buy are actually old ones that I find at Dollar Tree or Five Below. Pet of the Month seems to be a way to market and promote newer pets. Perhaps a new feature could be added to help reward long time players with the older pets. Maybe something like a “Retro Pet of the Month” or a “Blast from the Past” pet every month.
That’s such a great idea, Alphaowlbear! I do hope Ganz considers your suggestion. There are a lot of us who have been playing for nearly 10 years; it’s a super way to let those players know their long term membership is appreciated.
Webkinz used to have a retired pet activities. It would be nice to bring that back, that way long term webkinz accounts can be rewarded!
Have you been visiting Ms. Birdy in the new Welcome Room in the clubhouse? Some of the gifts she’s been handing out are those old retirement party cupcakes! I also got a Webkinz Cares cookie – haven’t seen that for a while.
I like this idea! Perhaps for two or three of the twelve months of the year Webkinz could feature older “retro” pets for pet of the month.
I second that notion duckess1. I have been a member for since 2008 as well. I have had two maybe three pom for the whole time.
100% true hockyamma! I replied to your comment actually. I wondered the same thing I even asked Fiona once, but it did not get submitted. :/
I have a second question, Fiona – I have two pets that, when I give them a bath or brush their teeth, a B&W/grayscale ‘Magic W’ appears in front of their faces. Why is that and is there any way to remove it?
Hi Fiona! I have a question, I have been wanting to do the babysitting job, but I haven’t answered 50 questions, I want to! But there is NO kids corner, that’s where you have to do it, at Qizzys corner. Thank you!
It’s Kid’s World, not corner; and it’s the top choice in the Everyone category underneath the different aged categories.
Thank you, but how do I excess this?
Thank you very much for your help, GoGanz24!
You get to Quizzy’s by clicking on Things To Do in the bottom right corner, it’s the third square from the left of the bottom row (or the building with a question mark symbol on it with a flashing green sign above it on the map). That brings you to the curtain outside of Quizzy’s with two entries. Click the right one (I don’t remember what it’s called, but it’s not the Discovery Zone option). That brings you to the question area; on the right side, click the bottom choice of Everyone. That opens up another menu of choices; click the top choice of Kid’s World, that should get the questions started. Good Luck!
Dear Fiona: The Balloon darts game used to have such colorful balloons, now they are so dull. Why did they change? Also will there ever be a way to turn off pet requests? Sometimes I’m busy and can’t do them but then my pets become sad.
If you put your pets to bed or fill up their hearts completely, they won’t have requests!
That’s not exactly correct, Pedagent. I fill up 20 pets’ hearts per day and have all my other pets asleep. When I’ve finished my 20 daily pets, I still get pets popping up asking if I “can help them out, too”. If I don’t, they still lose Happiness (green bar) points, even though they’re asleep and snoring.
Awesome questions, everyone! I was wondering about the charms too.
Also, where can one buy webkinz stuff animals? There is no store that I can find that sells webkinz stuff animals anymore; they used to sell them in toy stores outside in the mall.
Try Ganz Estore. You can find some there.
Ah yes , those were the golden days of Webkinz. I started playing in 2006 and I now have 9 accounts ….. and I still, for the most part, love playing Webkinz!! (If Ganz would quit messing up things that aren’t broke and fix the things that have been broken waaaaay too long!!!) I went in search of “real” Webkinz a few years ago. I found some at a truck stop about 50 miles away and they told me they have no choice in what they get, Ganz just sends an assortment every few months. I really wish they would still sell them in stores, I like touching and feeling and seeing before I buy. Quite frankly I bought many many more when I could see them first. Now I can look at a virtual pet and talk myself out of it quite easily. And if I want an actual stuffed Webkinz it is easy to talk myself out of that as well. Ganz is a Canadian company (and apparently proud to be so) and yet as a Canadian I am not allowed to make purchases in Canadian dollars. Why must Ganz charge Canadians U.S. dollars?? And when will Ganz add PayPal as a method of payment. I do not have even one credit card and I don’t want one. So if I “must have” something I have to borrow my daughter’s credit card and then send her an email transfer, after I transfer the U.S. $ charge back in to Canadian $$. Anyway….. buying Webkinz at my retailer was awesome. I always knew when her shipments came in and I would either call or drop in to see what new and exciting things she got. It was so much fun… I even helped her stock shelves some times so I could help unpack the boxes!! The golden days of Webkinz are long gone, unfortunately.
@Katz1259 – I, too, have been asking for alternative payment methods because I ABSOLUTELY AND COMPLETELY refuse to get a credit card (or anything that remotely resembles one. I also refuse to use someone else’s.). If I can’t use cash or debit I figure I don’t need it. So perhaps it’s just as well if Ganz doesn’t add other payment options, because then I’ll be saving my money and they’ll be losing a selling opportunity.
I understand your credit card dilemma. My credit account has been hacked a couple times and I’ve only been using it for emergencies or large purchases now. I have purchased prepaid VISA cards at the grocery stores and those work well for online purchases. Once the amount of the card has been used up, that’s it, no account to hack into. Also, Amazon has gift cards as well.
I forgot about those prepaid gift cards! There’s your solution!
I miss buying the plush in stores too. The best way to shop is to see the item first in real time. I’m with you I hope they add Paypal, that would help me out a lot. That’s very confusing about the US/Canadian dollars thing. ???
“Ganz is a Canadian company (and apparently proud to be so) and yet as a Canadian I am not allowed to make purchases in Canadian dollars. Why must Ganz charge Canadians U.S. dollars??” (Quoted from Katz1259, above) With regards to this, I’d love to see Ganz host a few days per year where they offer things at par. Because for me, it’s usually the exchange rate that talks me out of any purchases. That extra 30+ percent makes a big difference, especially if you’re talking about higher-priced things.
30 percent??? That’s awful!
Totally agree with you, Katz1259, about the ‘golden days of Webkinz’……..In the area in which I live, at least 20 stores in the surrounding area used to sell Webkinz, and my friends and family and I would have so much fun going from store to store, hunting for new pets–and W clothes, and W accessories, and W trading cards! (you get the idea: we were serious collectors.) It was just so much fun!!! We had the best time, buying Webkinz for ourselves, for each other, for gifts—and I agree that there is nothing better than seeing the merchandise in person, as opposed to ordering it on line. (which I still do, from time to time, but it’s definitely not the same.) Sadly, as of now, there are only about four stores within a 20 mile radius, that now sell Webkinz–and they don’t really have much of a selection. But as I read others’ posts, I am now grateful for those few stores we have. Katz1259: you have a wonderful daughter, and obviously a wonderful relationship with your daughter, in that she lets you borrow her credit card for buying webbies. That is so sweet. Clearly you and daughter are very special people!
Hi ~dinkers10! I often buy mine at ACMoore, Ollie’s or Five and Below, but I have also ordered them on Amazon. I have even seen them at our Hallmark store, and at the checkout in Boscov’s. I don’t know if you have any of these stores, but I hope that you can find some soon. I know how frustrating that can be! Good luck!
Thanks so much for your reply. Now I just have to find out if we have these stores here. I don’t think there is webkinz plush at our Hallmark store (all toy stores here I find sell ‘ty’ plush only! :(
Amazon is a good place to find them…also try checking Ebay.
I’ve been getting Webkinz thru Ebay for years. But it is better to see an actual picture of the pet rather than seeing a Webkinz picture. The actual pet can be very different from a commercial picture.
Does anyone have problem with ‘Alyssa’s Star Challenge’ getting the reward (throne chair) from the middle globe after one has collecting all the stars? I have, there is always the sign saying: Please wait and no chair; and one can’t do anything else except to close the page and log in again. Please fix this problem, it has been like that for more than a week now!
Send an email to Webkinzsupport.com tell them & they will help
Have you tried using a different computer? Sometimes something doesn’t work on one computer, so I use a different computer, and it works.
Kayla’s right, or it might just be a glitch in the game. Hopefully they will fix it. :)
I have the same problem. I contacted webkinz support and they said they’re aware of the glitch. I would really love to collect my chair too