It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).
I do not fully understand the medallion exchanging. Example if I have 10 Cheeky Monkey medallions to trade do I only get 1 any pet medallion? – itmustbenice
You got it, itmustbenice! There’s a 10 to 1 exchange rate for specific Pet Medallions (like the Cheeky Monkey) to become Any Pet Medallions.
Dear Fiona, How do I take a picture of my pets in their cute outfits with the “Dress Your Pet” window open, which blocks your access to the camera, so you can send it to Webkinz Trends through your email? I can’t seem to figure it out! ♪♫LadyBeauty♪♫
Hi, LadyBeauty! You’ll need to take a screenshot the old-fashioned way to take a picture of your pet in the Dress Your Pet interface or the My Pets page. How you do that depends on what kind of computer you’re running. If you have an Apple computer, you can hold down Command-Shift-3 to take a picture of your screen. If you’re using a Windows computer, look for a button on your keyboard that says Print Screen or PRNT SCRN or something like that. Press that to copy the image on the screen, then find the Paint application and click Control-V to paste the image. You can then save it as a JPG. Hope that helps!
Dear Fiona, My question is about a Lil Kinz unicorn that I have from when I started playing Webkinz back when it first came out. I still have the unicorn and it’s code stored away with other toys at my home, but since that pet is retired from this website, does that mean that if I try to put the Lil Kinz Unicorn’s code in it won’t be accepted on my account? Hope to hear back from you soon. Sincerely, DogsCats101
Not to worry, DogsCats101! Retired just means that the pet is not being manufactured any more — it has no impact on whether the codes work or not. You should be able to adopt your pet without worry — but if you do run into some issues, make sure you send an email to webkinzsupport@ganz.com.
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When will items that don’t work be fixed, the invite button fixed, party packs fixed, the stellar star blaster work, and can we please be able to delete rooms?
oh my goodness we can delete rooms? I deleted an entire account b/c could not delete all the rooms no longer wanted. what? best, k.
I would so very much love to delete rooms or at the very least, rearrange my house map. Now that I’ve been playing WebKinz for years, I have better ideas in mind to organize my rooms.
It would be really nice if the techs could do something about all the smoothies made from the Dr. Quack elixir. My pets have not taken it since the concept was started. Please fix this as it would be great after seeing the ghost pirate!
I think you might not be able to feed it to your pet if one of their pet meters is 100.
then that’s ridiculous, normally happiness stays at 100 with minimal exceptions. Also, when it first released, it didn’t matter if one bar was at 100, it just cured whatever was left. I’d like to not stockpile them anymore either and have them actually work, they don’t seem like hard things to fix.
After you see the ghost pirate at the clubhouse the hunger and happiness both fall to zero. This would be the optimal time to use a smoothie as it can restore both.
They worked for me when it first started but in the last several months they don’t work. The pet does not recognize the item.
Thanks to the tech team for always updating webkinz world! And thank you Fiona for doing these Q&A’s! My question is could we get another list on items that need updating and when those would be updated? I really miss all ny TV’s working. I know we are in good hands, thank you so much!
Dear Fiona. When can you fix the Forest Travelers Luggage PSI? My best clothes have been trapped in it.
Dear Fiona, Hope you are having a good day! I’m wondering when the wizard technical team will finish fixing all the items that still don’t work. I still have things, even ones that I bought from the estore, that don’t work properly? Thanks!!!
One item I’ve noticed that doesn’t work is the orange pedestal from the Undersea theme. When you place it in a room it’s almost like 2 pedestals and one is flashing.
Yes! I’ve noticed that too, and it’s really disorienting when it seems like the table is blocking the doorway! Is there a dedicated team just working on fixing all of the items that didn’t survive the Webkinz X switch, or is all of the attention and energy solely on new items and getting ready for the end of Flash?
aquatic expedition actually, but yes. the second one is a mirage, it should be treated better though
Why can’t my pets drink Dr, Quack’s Smoothies?
They can’t drink the smoothie if all three of their meters are not below 100. If one meter is 100 or close to 100, then it won’t let you feed it to them. I think it’s because these smoothies significantly increase all three pet meters.
Dear Fiona, for some reason every time I click on the w shop nothing comes up! I can’t shop for anything anymore because it won’t come up!!!!!!!!!! This is ridiculous! Sincerely MrHorsey14
Congratulations to my friend LadyBeauty on having a question featured in Fan Mail with Fiona! I already know you’ve got some pretty stylish Webkinz pets, but I hope you are able to figure out how to screenshot and then send in your pet’s outfits for everyone else to see!!
Love these questions! Especially the screenshot one. If you have a Windows computer, you most likely have Snipping Tool pre-installed. You can also use that to take screenshots. It’s really nice because with the latest updates, you can choose 3 different ways to screenshot. You can free-form it, where you draw with your mouse around what you want to screenshot. You can do a rectangular snip, where it automatically creates a box shape for you to put around the area you want to screenshot. And the lost option is the Window snip, which just takes a screenshot of the window you select. After you’ve taken the snip, you can choose to save, copy, or send the snip. Just saving it as a PNG is easy, and you don’t have to put it in Paint to save! I keep my Snipping Tool pinned on my taskbar for easy access. -walczuk11
you can also save it as a png like the website does for higher quality through paint as jpg ends up with some noise that isn’t at first noticeable but for something that uses clean colours like this, it’s noticeable when it’s noisy and it doesn’t look the greatest. that way you can look at your pets in an even more stunning way
PNGs should be OK for the Share Center, but if we run a contest on Webkinz Newz where you submit images, it has to be in JPG or GIF :)