Fan Mail with Fiona #89

It’s me, Fiona, back for another round of fan mail! As always, for my past answers, click here! If you miss me, you can always head to KinzPost and send a letter or a package, and I’ll deliver it for you! Don’t forget, you can add me as a friend by going to KinzChat and adding Fiona Feathers (include the space!).




Dear Fiona, I bought my Webkinz from Dollarama about 3-4 years ago. However, now they aren’t considered “real” pets. Is there anything you can do to help me fix this problem? -Brie618



Hi, Brie618! Any pet that’s labeled as a Webkinz and has a Webkinz tag is a real pet. If, however, the pet came without a tag, or the tag was tampered with and used, you may run into some issues. Your best bet is to get in touch with to verify your codes were unused.



Dear Fiona, Would you mind passing this along? I was thinking that it would be cool that once the season’s clothing items go on sale, the Deluxe items would be available for all players! Have a great day, Fiona! ~rksovis443




Happy to pass the suggestion on, rksovis443! Keep your eyes open for the regular Shopping SPREE events — random old clothing is given away during these, and sometimes they’re the Deluxe ones, too.




Dear Fiona, I was wondering if there are plans to make new arcade games to buy from the mall in Spree. I’ve bought all the current ones and made an awesome arcade/game room! I would love if they made one for Zingoz Zangoz or Hatch the Dragon. I was Deluxe for 3-4 months and played that game many times each day, but was never able to hatch a dragon :( I know it’d take a while to save up mall credits, but it’s just too expensive to pay for Deluxe membership every month. Thanks for reading!



Thanks for the suggestion, acstets! I would expect that it’s pretty likely that more Arcade units will be added, but I’ll be sure to pass your enthusiasm on. Remember, you can always play when the game is the Game of the Day!








Want to write to Webkinz?

Send your letters to:

Ganz #04360 Industrial Parkway

Cheektowaga, NY



Have more questions? Ask them below and you might be featured in the next edition of Fan Mail with Fiona!

40 Responses to Fan Mail with Fiona #89

  1. littlemissducky says:

    Dear Fiona, why is it so hard to find Webkinz in stores? It seems like Ganz is trying to transition to online-only, which can be hard for some kids like me. Why does it seem like I have such trouble finding Webkinz in stores?

  2. kadielle says:

    Hi, Fiona. My question is if I sell a dresser back to the W-shop and i forgot to empty it, do I lose the clothing in it? (I can’t find my seashell shoes!!)

  3. KAGI1 says:

    Dear, Fiona! My sisters and I just got sick and tired from amount of Pixie pod Seeds. Couple years ago some kid wrote to you that he loves them and since this time we got zillions of them. We think if somebody loves them so much could purchase them from estore, please make them available for everyone who loves them. For us this is boring and we practically cannot get anything else from Forest. Please help us!

  4. lemony says:

    Hey Fiona…I am a long time deluxe member..and usually buy my memberships a couple at a time. The only downside to this is that I get the same pet. There are quite a few of us who would BUY MORE MEMBERSHIPS if we had a choice between 2 to 4 pets. I am sure you guys love selling more memberships and this would be a WIN WIN for both the estore and players who tend to hold off cause they don’t need 4 (yes you read that right 4 ) of the same pet. Please put a bug in the estore’s ear. THANKS For doing an amazing job…..

  5. yay5634 says:

    Hey Fiona! I can’t seem to go anywhere on Webkinz! It always asks me to adopt a pet to do the thing. What should I do about this?

  6. GinnyRainbow says:

    Dear Fiona, I was just organizing the coins I collected from Webkinz Newz Week, and discovered that besides the Lucky Coin Box I received as a gift, there is no place to store them. Is there any chance of the current storage containers in the W-Shop being made so the coins can be stored in them? Thank you.

    • Alphaowlbear says:

      Hi GinnyRainbow – I found that the Gold and Silver Treasure Chests – the ones that have a shamrock on the front – also hold 8 of these specialty coins. But, yes, I agree it would be nice to have some other containers.

      • GinnyRainbow says:

        Thank you, Alphaowlbear! I just bought a Silver Treasure Chest, but unfortunately the Mayor Quack KinzCash Coin doesn’t fit in it. I discovered that the Amazing Treasure Chest also holds all but the Mayer Quack coin. It only fits in the Lucky Coin Box.

  7. ringneck1 says:

    I really like the idea of having Deluxe games being in the Spree Store – not everyone can be Deluxe all the time.

  8. Gooseberrypatch says:

    I think it is done purposely in most cases myself. It seems to be the same pets blocking it all the time. Why else would that same pet be there 6 times in 20 minutes standing right in the way so you can’t get to where you want to. I am going to start keeping tabs on the ones that are blocking and see how often it happens

    • Gramkins says:

      Gooseberrypatch, I just had a thought ~ What if the pet didn’t go back to their own house, but went to go play a game instead? The pet might not be moved from the one spot, but playing a game, which doesn’t require the pet to appear where the game is being played. It just stays where it had been seen being played before. FIENOA, Is this possible?

  9. MyLittlePony2010EG13 says:

    Hey, Fiona! I got a question, when the holidays come around, what do you and your family do for Thanksgiving-Christmas?? Do you do any special traditions? =) -MyLittlePony2010EG13

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