Having Trouble with your Challenges?

We’ve received word from some Webkinz World members that they are having trouble opening some of their Challenges and seeing some of the text. We have Nuts and Bolts, our busy Webkinz Beavers, looking into the issue, but in the meantime we suggest that you take the following steps to try and get them to work:

 

-          Clear the cache (or browsing history) on your internet browser.

-          Clear the cookies on your internet browser. You can usually find these options under ‘Tools’ in your browser.

-          If it still doesn’t work, try opening Webkinz in a different browser than the one you were using.

 

Hopefully these troubleshooting tips will correct the problem and get you back on track to completing your Challenges!

41 Responses to Having Trouble with your Challenges?

  1. kaye10 says:

    Has anyone gotten to the last two stages of the mega challenge? If so, is there anything we should be saving up??? I had already done Wishing Well BEFORE going to a room, so I’m behind a whole day–yikes! Thanks much :)

  2. janechocolate says:

    I had to buy 2 hats from Kinstyle in order for it to show that it was completed.

  3. unicornstarr says:

    Nope your tips did not help at all and the peek a news is not working either. Not only are the challenges not working so we can see them, but some of them are not giving you the credit when you do the task. I played wishing well twice and it has only credited for one time.

  4. tygerkit says:

    hey everyone! just wanted to tell you all to save up your sugar berries if youre working on the new magic mega challenge!!

    • oscrgrchy says:

      THANK YOU for the advice, I am working on it but I am not there yet.

      • coconutwishes says:

        Thanks! will definitely be saving those berries! Also, Is anyone one else having problems playing Pinky’s big Adventure? I need to play it to continue and It won’t stop freezing. I am having a similar problem with spree where I can roll the dice and it will not move me. This is especially frustrating because I am like two spaces away from the mall. . . .

  5. autumn_the_cuzzy says:

    Could you have more people answering emails if you aren’t going to do the phone help anymore, guys? Sometimes it’s a bit more complicated than “troubleshooting”…

  6. honeytut says:

    Really helpful:)

    • cocobuttercup195 says:

      Does anyone have the problem of the quest saying to eat a food item and it doesn’t work when you eat it?? This happens every single time I have to eat burgers in challenges!

  7. couttsebug says:

    did all three still did not help

  8. fuzzypeaches says:

    Thank you sooo much!!!

  9. abislu1 says:

    Thats a bit confusing to me.I’ll just risk guessing.

  10. kitkat601 says:

    thx for the tips, it might come in handy some time

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