Fans are super-excited about their Super Surprise Boxes, so here is everything you need to know about this great gift giveaway!
When you logged in on April 3 or afterward, you should have seen a Today’s Announcement awarding you your first Super Surprise Box. There were some technical issues that were fixed on April 4th, but by now everyone should have received one. You may need to click the “Get Items from Storage” button and look through your gift boxes to find it. If you still can’t find it, please contact our Customer Support team at webkinzsupport@ganz.com and let them know.
You can open your first Super Surprise Box right away! Just drag it from your Dock into a room to watch it open. Inside you will find a fantastic prize and your next Super Surprise Box. However, you won’t be able to open the next one right away. When you drag it into a room it will tell you how many days before it can be opened.
EVERYONE (from Free Players, to Full Members, to Deluxe Members) gets a total of 10 Super Surprise Boxes. Here is how long you can expect to wait to open each box:
- Box 1: Right away!
- Box 2: 1 day
- Box 3: 2 days
- Box 4: 3 days
- Box 5: 1 week
- Box 6: 2 weeks
- Box 7: 1 month
- Box 8: 1 month
- Box 9: 1 month
- Box 10: 1 month
If you don’t want to wait to open a Super Surprise Box, there is an option to use eStore Points to open it right away. The cost to open a box will get cheaper the less time you have to wait. You can drag your current Super Surprise Box into a room any time to see how much time you have left to wait, so don’t forget to check every day you play!
Each box contains a unique prize pool of eStore items, so you’ll never get the same prize twice on the same account! And once you open your 10th box, you will win 1 of 10 amazing rides, like the Kinz Coaster, the Go Kart Track, or maybe even a Gum Fall Slide!
Because each prize is an eStore item, this means they can’t be traded or sent through KinzPost, so what you win on each account with all 10 boxes will be unique to you!
Please note that players with existing accounts can log in and get their first Super Surprise Box until May 13th, but as of Wednesday, May 14th only new accounts will receive them. So if you have an account that you haven’t yet logged into, please do so before then. This will not affect any of your other Super Surprise Boxes already on your account; you will still be able to receive and open boxes 2-10 past that date.
If you have any more questions about Super Surprise Boxes, just let us know in the comments below. Have fun opening your boxes!
i got a dizzy drop ride it’s AWESOME!!!! friend me! i am pokemon1406!:)
it is SO fun
but my webkinz get dizzy i think
i got my first box!!!!!!!!!! thank you Ganz
I thought they took out the rare items, today I got my second one, so out of four boxes two are not from the e store. Hopefully this will be the last.
I got the Kinzville Academy wallpaper. I am not complaining, this is great getting the surprise boxes….but this wallpaper was given already in a challenge. So that was a disappointment. lindy456
I have a REALLY important question: Will the super boxes ever like expire and go away if you take too long to open them? :/
As long as you log into Webkinz.com, receive the first box and open it before May 14, the rest of the boxes will never expire! If you login for the first time after May 14, you won’t receive any boxes.
I got my first box yesterday, so don’t panic you will get it soon yesterday i got a ski lodge fireplace and today i got a Hover car :)
I wish there was a permanent delete option for items you do not want to keep and can not trade or sell. I was given two kinz coasters when I adopted a certain number of pets. Not at the same time. It said you wouldn’t get duplicate prizes. The coaster takes up so much space. I just want to delete it from my dock.
love all the prizes so far!! :).. i dont wanna wait a month to open it tho :(
Did this happen to anyone else? I logged in and had not 1 but 2 surprise boxes.
I really love these boxes! I am however a bit dissappointed with what I got…last box I got, was the flooring to the ancient aztec theme. I wish we could trade the items because I am not a fan of the aztec theme. I also got the calender. On my other spare accounts I got really cool items though so that is awesome! I also am not loving how long it takes to open one of the boxes! I got the ski lodge fireplace (My FAVORITE prize out of them all) on one of my spare accounts and it is such a shame because I want to send it to my main account so badly!