Safe Trading – An Important Notice

As a Webkinz collector, you work hard for your rare Webkinz items, whether they are exclusive items, event prizes or your pets’ PSIs. For this reason, it is very important that if you engage in trading these valued items, that you do so safely.

 

Recently, we are getting more and more reports of players trying to pull simple scams to trick players into trading their items for nothing in return. Let us be clear that such scams are not allowed and when caught, these players lose their access to KinzChat PLUS and may even lose their Webkinz account entirely.

 

SCAMS

 

SCAM 1: “I’ll send you eStore points for your item

 

No they won’t. They will just take your items and you’ll get nothing. Trading for eStore points is not supported by our trading system, and it is not allowed. Report any player making this kind of offer immediately.

 

SCAM 2: “I’ll send you a Pet Code for your PSI

 

No they won’t. It isn’t possible to send over a Pet Code anyway. And remember – Pet Codes are the keys to your account. If you use a Pet Code from someone you don’t know, they can use it to change your password and get into your account. Only ever use sealed Pet Codes, or codes directly ordered from the Ganz eStore. Report any player making this kind of offer immediately.

 

SCAM 3: “Give me your password and I’ll put a rare item on your account.

 

No they won’t. What they will do is steal all of your rare items. This is a very common scam on other sites, including YouTube as well. If any player asks you for your password, they want to take your things. Please don’t fall for this, even if there are comments that say “This really works!”

 

RULES

 

To best protect your account and your items, please always follow these three simple rules:

 

RULE 1: Only trade items using our trading tables. This is the only allowable method of trading in the game. This system is secure and requires a double confirmation so you have two opportunities to make sure that you’re making the deal you want. Any other trade in the game is at your own risk and is not recommended.

 

RULE 2: KinzPost Gifting is not for trading. Gifting is just that, for sending gifts. If you expect something in return, it isn’t gifting. Again, see Rule 1 – only trade at the trading tables.

 

RULE 3: Never, ever give anyone your password. Not your cousin, not your best friend, not your classmate. Anyone who you give your password to has full access to your account and can do whatever they want on your account, including trading your items, gifting your items, or selling your items. You are responsible for everything that happens on your account, so if you gave someone access to your account, we cannot fix it if they do something that you didn’t want.

 

The security of your account is extremely important to us. Please use this information to keep your account and items safe, and please share this article with all of your friends who play Webkinz. The more players that know, the safer Webkinz World will be.

 

 

231 Responses to Safe Trading – An Important Notice

  1. spookythelavadragon says:

    Thank you sooo much Ganz for putting this! I’ve seen dozens of people get scammed by people who say these sort of things. Be careful people!

  2. horses5ful says:

    Thank you for posting these rules!

  3. gouldincat says:

    THAT HAPEND TO ME TO BUT IT WAS A TIGER

  4. alaska267 says:

    Yes finally! One time, a while ago, I was scammed and lost my sugar rush swing, sparkle plant, and one other super rare item. I also remember that it was a Pink Googles named Penny Lope who scammed me, and I think her username started with smo.

  5. Fracktail says:

    I wholeheartedly agree with all of these common-sense rules and am glad that GANZ is addressing these problems. However, due to the Clubhouse updates, KinzPost is now the only way to make organized trades with people you’ve arranged with beforehand (like on the Trading forums here). I, among others, would love to see a Find My Friends option for KinzChat+ trading, because I feel uncomfortable giving my items to someone and not knowing if I’ll get anything in return. The KinzChat Trading Room is an option, but without the freedom of speech that KinzChat+ gives us, we can never be sure that the person you’re trading with is the one you’ve talked to before. I know it’s a lot to ask, what with the limited moderators, but I think that it would prevent a lot of the scams that could happen with KinzPost. Thanks for reading my comment and have a lovely day!

    • playnowpuppy says:

      Yeah that would really help!

    • tinygma says:

      THERE is a “FRIEND FINDER” already !! I use it atleast 5 times a day with grandkids who play ;) It WORKS GREAT unless a room is too full !

      • Fracktail says:

        As I said in my above comment, I know there is already a friend finder in KinzChat. However, there is not a friend finder in KinzChat Plus, where you can type in what you want to say instead of choosing from a pre-made dictionary. This could be a potential problem, as I elaborated in my original post. ;)

    • _emiemiemiemiemi_ says:

      Me too! I know about the friend thing.. I wish it was there, I dont know why they took it away really.

    • spookythelavadragon says:

      I agree. Their should be a ”Friend Finder” button so you could join a room with your friends. I’m not exactly sure why Ganz didn’t add it? But since its not their its typical luck if you end up in the same room as your friend. I also wish Ganz would bring back another thing, being able to choose what rooms to go in. Likr a while back their were different room #’s with a number of people in them /10 ah that was great. But now for some weird reason Ganz changed it to where you go to a random room. It gets me angry when I want to go to a different trading room and end up in the same one Multiple times!

      • TennesseeFrogs2 says:

        Yes the friend finder was a very useful tool. I usually use kinz post with highly trusted friends because its just too hard to find each other in the room. I also liked the different room options because i hate being sent to the same room over and over again and not getting to trade.

  6. jaybones says:

    here is a funny tradeing story one day I was with this tree frog he said give me this rare and I will give you this pet code I was new so I said yes I was curies of the report button and clicked it he got reported then I freaked out that I reported an insdence player

  7. playnowpuppy says:

    Good thing Kinz brought this up :) I obey all those rules so there’s no problem with them for me :) I think the gifting/trading rule is really important too :) I don’t ussally ask for things in return tho altho I will say that It’s hard to pick a time to meet in the Clubhouse but It’s better to do it there rather than through Kinzpost :)

    • tinygma says:

      play its not hard to find a FRIEND in the Tradeing room. They have a “FRIEND FINDER”. It will take you right to them and you can see if there on line in any of thise rooms ;)

    • prprprprp says:

      I don’t do any of the things it warned against except for sending for trades. Meemersandboo and Paperclip00 like sending, but I have always gotten the items we bargained for except for one time with meemersandboo, but paperclip00 has always been truthful and given me the correct items every time! :) I think I can still do it with them right? Well, my mother knows my password, but that’s fine. She would never hack my account! :)

  8. lilysladybug says:

    I think this is great that you posted this. Thank you, Webkinz!

  9. Bows22 says:

    My cousin gave me his account cause he doesnt use it anymore. Is that okay?

  10. sprinkle5 says:

    So happy to see these rules reposted. Everyone needs to read these and abide by them. I see so many pets getting scammed in the trading room because they send points and then scream that they have been scammed because they never received the promised items. It is really sad to see and a hard lesson to learn. I have stopped feeling sorry for those who say their accounts got hacked. No one can hack your account unless you give them access. Thank you for posting these and I hope everybody reads these rules and follows them.

    • playnowpuppy says:

      How true sprinkle5 those are good rules and I would just like to say one time I was trading with someone and they did say tell me your username and password and I will get u a rare item of course I rejected this offer and reported the person but Kinz is right!

      • resolution22 says:

        This doesn’t have anything to do with trading, but i’ve been wondering what is the most popular webkinz? Which one have you sold the most of? I have been wondering that for a long time :)

      • ArtMagician says:

        I don’t use KinzChat Plus, but these are helpful rules. I hope everybody follows them. I just wish I could get Neo Gothic items and some other things. But anyway, thanks a bunch Ganz! :)

        • playnowpuppy says:

          Out of the Neo Gothic items I have the couch, dining chair, side table, wallpaper, flooring, and clock :)

          • balletbear5M says:

            I have the dining chair and the flat scree!:) Also I agree with all the rules except the kinzposting, sometimes it is very hard to find a good time to meet in the trading room!

          • gledenchild says:

            i really want the wallpaper and flooring

          • rainbowsparkle says:

            I have both! I could trade :) Add me! My webkinz name is rainbowsparkle, too!

          • gchoc888 says:

            art magician, I am on almost every day in the afternoon/evening. add me (same as this username) and maybe you can trade for some of mine if you want :)

          • _emiemiemiemiemi_ says:

            I use kinzChat Plus because it usually helpful with trading and asking for what you need, but I wish I could remember the names of the two people that scammed for estore points.. =[ I lost priceless items because of that. One person even proved to me they had the estore points and sent me 1…. that 1 always reminds me of that person. Also that person I realized was on my friends list…… but Im happy that you put this up so I know now.

          • KellyLaker1 says:

            My Mom doesn’t want me 2 go on the trading room at all- she said I could get ripped off, but I sure wish Webkinz would bring back the lava lamps- Maybe even purple? Thanks 4 listening, Ganz!

          • givensm says:

            hey playnowpuppy I need the Neo Gothic wallpaper and flooring givensm

          • playnowpuppy says:

            Then I will look for for u when I’m trading :)

          • PEBBLES1973 says:

            I have extra neo gothic wallpaper and flooring.

          • playnowpuppy says:

            Well maybe givensm will trade for it PEBBLES1973 :) If It’s up for trade that is :)

          • ArtMagician says:

            Maybe I could trade for the couch and wallpaper sometime, playnowpuppy! :) Meet me sometime in the Trading Room.

          • playnowpuppy says:

            Oh well acutually my Neo Gothic items aren’t for trade :( sorry if u thought they were :)

          • ArtMagician says:

            Oh that’s okay playnowpuppy, I’m really sorry about that. :) I’ll just get them another way. Thanks for clearing that up! :D

          • playnowpuppy says:

            Well ask rainbowsparkle will trade them to u!

          • Lillia01 says:

            Hi! I need the dining table, dining chairs, flooring, clock and bed. If anyone has these can you please tell me? I have some things from the medieval room theme and exclusive items I will trade. I think it’s great these rules have been posted! Thank you! Lillia01

        • puppylover100 says:

          SAME HERE!!!!!!! but just so you all know my mom does not let me use kinz plus chat intill my mom reads the rules so kinz could you please help me ? if so i would like t ask if you would post the rules so my mom could read them and them maybe i COULD CHAT! so please help me !

        • BestMom says:

          I am happy to gift you something Neo Gothic ArtMagician. I sent you a friend request (look for 1411). What items do you need?

          • ArtMagician says:

            I am Bobadil in Webkinz. I need wallpaper, dining table, coffee table, lamppost, and some other stuff probably but especially those. Thanks! :)

          • ArtMagician says:

            I sent you a friend request! (Look for Bobadil)

          • BestMom says:

            I sent a friend request today. I will gift you some items on your list :)

          • ArtMagician says:

            Thanks BestMom aka Joker1411 for the Neo Gothic Items! If you can, you don’t have to, but I would like the Neo Gothic Couch and any other items besides the wallpaper/flooring, TV, dresser, wardrobe, bed, side table, pillar, clock, dining table, coffee table and lampposts. Extra dining chairs would be helpful, just one or two though, and I’ve heard about a Neo Gothic Fireplace…? Anything you can give me would be great, and I’ll gift you something in return if you’d like. Thanks! :)

        • oats34WK says:

          yeah these rules are very helpful.

        • 2diamonds12 says:

          ArtMagician, I have lots of the Neo Gothic items. How about meeting me in the trading room of the clubhouse at say at 8pm. 9delicious12. p.s. I am looking for a April gem lamp, also a sept, oct, nov, and december. Thank’s 9delicious12.

        • 2diamonds12 says:

          ArtMagician, I have also been looking for the Mirror, Mirror items from that Clubhouse room in the states if you have any I would love to trade my Neo Gothic items for them. Thank’s, 9delicious12. Or I’d also trade for the Diamond gem lamo, also the gem lamps from sept, oct, nov, and dec. See you in the trading room at 5 p.m. or send message of time that works thru here. I don’t have kinzchat plus either. 9delicious12

          • ArtMagician says:

            2diamonds12, I’d love that! If you miss me, it’s because I didn’t get this comment until now. I have the diamond lamp, and maybe the others. I REALLY want the Neo Gothic Wallpaper, and things like a dining table and stuff. Thanks! I’m Bobadil in Webkinz. :)

          • ArtMagician says:

            Okay, I sent you a friend request. Look for Bobadil. I’ll be on at five again tomorrow (26 OF Sept.) :)

          • 2diamonds12 says:

            ArtMagician, so terribly sorry, I tend to forget the difference in some time zones. To meet me in the Clubhouse trading room it needs to be at 8 pm your time (webkinz time) to be 5 pm my time, Let’s try for tomorrow – Friday, Sept 26th. Thank’s, 9delicious12.

          • ArtMagician says:

            I’d love that! I’ll try again tonight, (Sept. 26) okay? Thanks! Sorry about that time zone mix up. I’ll try my best to get on! :)

          • ArtMagician says:

            Thank you SO much for the Neo Gothic items! I love them so much! Thanks again! :)

        • FlitterQuicksilver says:

          i know! my friend scrammed me! :O

      • tinygma says:

        Play I was going to trade a Bowling alley for a Bouncy bed but you never met me in a tradeing room :( Tradeing rooms are always safer.

        • playnowpuppy says:

          Was that in the fourms tinygma? Because I said that Elenshaw, and Becky71W had already traded me the bowling alley and I never recall saying that my Bouncy Bed was for trade :( U must have not seen those comments tinygma, sorry for the misunderstanding :)

      • puppyloveflash says:

        mine got hacked and they figured out my password and changed it! i do not know what they did on it though.. never figured it out. lucky my stuffs ok. (they changed it back later)

      • checkersleopard says:

        I dont have kinzchat plus. What is that?

        • prprprprp says:

          Hi checkersleopard, you asked what kinzchat plus was? Well, kinzchat plus is another form of the clubhouse. But it is now only the trading room. Anyway, it is the same, except that you can type in what you want to say, instead of choosing from a drop-down menu, like in regular kinzchat, which is the regular clubhouse rooms. But some words are not allowed, and you may get banned for a certain period of time if you use them after a warning. Not you personally, but you know what I mean, right? I hope this helps, if you have any more questions or are still confused, just come back to me. I’ll answer any other questions you have as best as I can. :) And, sorry I answered kind of late!

      • oats34WK says:

        playnowpuppy do you have any sparkling gem wallpaper? because o was looking for it for prprprp.

      • bdogrosebud says:

        When I was younger I was tricked into giving my password away :[ I gave it away and was told he/she was going to give me a POM Item. I logged into my account later finding No POM of course but also I was missing my most valuable PSI the Signature German Shepard’s puppy patrol command station> :[ !!!!! Of course this was when the signature German Shepard was new and CHEAP but if I still had it now it would be EXTREMELY RARE. Oh yeah and yes I have changed my password multiple times after the incident

    • qwedsa999 says:

      ganz, thanks for letting us know I LOVE to trade! but also there is a very popular glitch in the trading room. sometimes when we both click ‘ready to trade’ and ‘confirm’, it gets stuck and the trade does not go through. this causes to many players sending by kinzpost and taking a risk. I’ve done this about 20 times and have only been scammed twice, but if there’s any way to fix the problem please do it! thanks, ganz/webkinz!! :)

    • puppylover100 says:

      i have never traded in my life or i giuss my pets life LOL

    • AvzoraGW says:

      thx, Ganz, and sprinkle5. these rules are very important and i hope all the adults out there will discuss them with the kids. one thing that wasn’t mentioned is that u have to have a safe password. it shouldn’t be the same as your username or a pet name or anything else that a hacker might guess. experts also say you should change your password regularly, but the Change Password button on the login screen doesn’t work, so . . . . i hope everybody has a safe password! love to all! :D

    • 2014actress says:

      Love this you no how log I have waited for ganz news to do a safe trading thing well a log time and you no what webkinz I have been trading for a longtime and it seems that the webkinz that has cool clothes on have better stuff well hope you all liked this comment:)

      • playnowpuppy says:

        I like your comment 2014cress :) how very true It’s a good thing Kinz said this :D

        • prprprprp says:

          There has been a lot of talk about Neo Gothic items, I was wondering if anyone had any they could give me?…I only have the couch, one dining chair, the dresser, the flooring, the side table, the bookshelf, and the table. If anyone has any items besides those, like the TV, or wardrobe, bed, pillar, clock, dining table, coffee table, lampposts, another dining chair, or anything else in the theme that I don’t know about. :) I’m pupcakes88 on Webkinz.

          • prprprprp says:

            I meant and the side table, not just table, I think there are two or three tables in the theme. :)

          • playnowpuppy says:

            sorry I don’t but sometimes Arte has Neo Gothic items at the Cario shop :) Out of the Neo Gothic items I have the Wallpaper, Flooring, couch, dining chair, side table, clock, and I used to have the bed but traded it when I was little :( Now I’m collecting the Neo Gothic items too so I will trade for any Neo Gothic items :)

          • prprprprp says:

            It’s ok. :) I’m collecting them too! :)

    • MonkeyHeart173 says:

      I have been reporting everyone I see asking for or offering points in the KinzChat Plus trading rooms. You wouldn’t believe how many people are doing this!

    • kaye10 says:

      Hello. I have searched out these rules tonight as I recalled something being posted recently. Perhaps these should be added to the page at chat-plus log-in. But at any rate, I reviewed this and I reviewed the rules posted there, and still cannot explain why I rec’d a warning–a very disconcerting occurrence. Is there a way to report being falsely reported? Thanks.

    • cbs826 says:

      Very true. Ganz should continue to re-post rules that are important.

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