Another Deluxe Day is arriving on Sunday, January 14th!
Once again, Deluxe Members will be able to log in and visit Today’s Activities (Webkinz Classic desktop app only) to receive a special prize: a Winter Wishes Ice Throne!
If you’d like to join in on the fun and prizes, have a parent visit the Ganz eStore to upgrade your account!
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dizjohn have you checked manage account at the top of the page next to log out. then check order history on the day you purchased it, it should be listed there. Worth a try hope it works
That’s so pretty! It’ll be perfect for my winter otters room !
What a beautiful Deluxe Day Gift! Thank you, Ganz/Team Webkinz! :-)
This is beautiful! I’m excited to get it!
this is so cool, I am looking forward to it
This will go perfectly in my Aurora Borealis room!
I bought my deluxe membership on Jan 1st, and my account was updated/renewed on Jan 3rd. I never got my e coins in my account, my google cookie dispenser or my email with my virtual pet code. Who do I contact about this? Thank you Sally Webkinz for answering me.
Contact ganzestorecs@ganz.com
Is Customer Support still backed up from the holidays? I’ve contacted them several times for different issues over the last 2 weeks and have yet to hear back on any of them. They’re usually so quick to respond!
If you haven’t had any responses, try emailing from a different email address. There’s been an issue where some email providers don’t get through.
So Pretty! Thanks Ganz.
This is really pretty.
Yes!! I love this for my mint husky!