November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
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5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
Thank you so much Ganz, I can’t wait for WX! I usually see these temporary messages a lot, since I always have WKN open and constantly refresh it, LOL! I have a question though: Once it is ready will Webkinz World be called Webkinz X World, Webkinz X, Webkinz< or still Webkinz World? LOL silly question i know but still…xD *DazzzleFashion*
It will be Webkinz World still. Man, where are Gennelle and Steve when you need em? Oh, yeah, I bet they’re helping to fix it! XD
Wow those are some long lists. Thanks for working so hard to get these fixed though Ganz! I bet it won’t be easy. And thanks for working hard for Webkinz X even though I’m not too excited I think I will get used to it. :)
:)
Why not wait and launch after you have all these things fixed? I really don’t appreciate so many of my estore purchases being messed up!
*Sigh* Oh well. I knew this would come but kept denying it. I guess that Webkinz will be more difficult from now on. By the way, could you bring back the shopping cart to the W-Shop? It’s so you can compare prices!
I wish we had the shopping cart too! It was also useful because you could compare how two items looked, or how one item would fit in with a theme, without having to spend hundreds of KinzCash on items you wouldn’t use anyways. I have to say, I was hoping that they’d change the W-Shop a little for Webkinz X to fix this.
Ganz, so much of these are estore, promo and PSIs that I bought with my real money. Half my rooms will be empty/glitched and I sure won’t be decorating until you fix this. I am sorry to say, this is not cool. Ganz should have worked this out before hand. IMHO
And most of these items that aren’t working or are invisible are still being sold without any warning on them.
Ugh…here we go…so unhappy about all of this…
thanks for keeping us in the loop – can’t wait to see the entire new look!
Hmmmmm…….This might be fun.
Cool-Best of luck! This is taking place with the maintenance tomorrow?