November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
I am getting used to the change. It would be nice if the pets only lost one hunger point per minute. And retained their levels when you are not playing with them. I also would like it if they requested something every 3-4 minutes that way I can do some daily activities and still get some points with them before I switch to another pet. I have lots of pets so it is sad to see their un happy faces when I go to pick another pet to play with.
Oh yeah, I can’t garden either.
Whole thing is very slow for me. I have an older PC and use Chrome. I can no longer play Zum Sighting, it says it is Deluxe. I cannot look for stars with Alyssa, I click and nothing happens. Have to jump to several rooms to move around the house map. Dock too low on screen. Wacky Bingo won’t give me any new balls. Have to scroll to dock to get to berries when playing jumbleberry fields. Missing lots of items. I know ganz is working on this, so, hope these are fixed soon. I clear my history/cache very frequently, but doesn’t fix.
When will we be able to start gardening again and use my main browser Firefox. Right now all that works is Internet Explorer?
My Circus Trampoline was a black square at first, but then it completely disappeared.
I’ve been using Internet Explorer with Webkinz for awhile now…it’s less herky-jerky than Firefox. Once I pull up the log-in page I close out the main IE page so there’s a lot less going on my computer. Haven’t had hardly any of the problems others are having. The only weird thing is sometimes when the page first loads my dock is only half visible, but if I log out and back in it straightens out. You can close out the main page with Firefox, too, once the log-in page is up. Seems to help with speed and jerkiness.
I know you are working on corrections. But my Webkinz are eating me out of house and home. As soon as they wake up the hunger drops to zero and it takes between 10 and 20 food items to fill them up. Then a few minutes later even if they are just sitting in a chair while you play a game they are hungry again and again and again. There is no stop to feeding them. Over 50 items for 30 minutes of game time. This is crazy. And it takes too much effort to fill the hearts.
I agree
I think that the plate of spaghetti and mac and cheese are the best so far to fill them up when they are hungry….
I’m just wondering … where do I click to collect my marshmallows ?? can’t find :(
Go to your kinzville map its on the bottom right
SPREE AIRSHIP – in a room it disapears
Gennelle, Hello, it will not let me log in to the ganzestore? i have tried it in explorer and chrome… I have all me estore points there and i don’t know how to get them, plus i have noticed that the floaty’s on webkinz news are not working right, today i did get he summer dress but it would not give me the summer bonnet yesterday it showed the dress? but i didn’t get neither one yesterday same with the rainbow chair or fence. ok thanks what should i do about my estore money?
Do you have Mozilla FireFox?