November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
If you are still fixing things, I’d like to report a problem. If I complete a challenge while logged off (like my friend sends me the last items or something), I can’t play without closing the window and logging in again since the ad, the notice and the free gift windows all overlap and I can’t close any of them. I play in Edge and have tried adjusting zoom. Thanks.
Ahh…… I still don’t like Webkinz X that much. Its too modern and flashy. I miss it the way it was. :(
Yea.. :(
Hm it seem the sprite of orange army is gone as well and i dident see it in the the list?
Still waiting on a map button…
I’ve noticed we can no longer answer ?’s on the parent site and also this one too. Plus I’m still missing items in my dock. And rooms. Can you let us know if some of these things will return in the future like the treasure hunt? I sure miss the old webkinz and the parent area..
Please could you change the way some pets look like they are cowering? I can understand you want them to look sad but some (like Pink Pony and Choc Lab) look like they are about to be punished or something. My real pet looked that way when we first got her from the shelter since he had been abused and I don’t want my WK to ever be that way. Thanks.
the ads didn’t work for me last Friday or the Friday before. I didn’t receive the items.
I can ONLY find the adds on Fire Fox never on my Chrome :(
I haven’t found a working ad for this event yet either, even with adblock turned off. Bummer, I really was hoping for another spiderweb hammock. But the saddest thing for me is the 365 days giveaway, I’ve missed so much. I missed the fabulous purple Wizard shoes yesterday because, once again, the floaty wasn’t floating ALL DAY. Very sad about missing those shoes.
I just wanted to say (pet requests something, hang on) just some retail therapy. Anyway, thanks for working so hard on this update, I know some people don’t like it, but I know that they will soon grow to like it. I didn’t like it much at first, but then I thought about all the memories that me and my pets have had over the last 4 years. I’m sure others will do the same. And everybody out there who is reading, GANZ is still making it better! – 9boogirl
I will take pet reqest retail therapy anytime . I hate it when in a minute it wont show what they requested and you have to guess and try different things or lose it. I have 93 pets someday ok most time the 1st requests comes after I have 40 or 50 pet care done :(. Hang in there Be smart srart several accounts slowly get extras for your rooms ;) just not too many it gets crazy finding floating pumpkins their so slow you know.
I cant get into my treetop room, when i go to it my pet is invisible and i cant walk in to the room. Can u please fix this at some point?
Weird. Mine’s fine!
does anyone know if everything is fixed?