Special Message

November 11, 2015

 

Dear Webkinz Fans,

 

Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X.   Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.

 

After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.

 

What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.

 

This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.

 

As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.

 

Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly.   Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them.   Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!

 

Cheers,

The whole team at Webkinz World.

 

 

CLICK HERE to see a list of Fixed Items

 

 

CLICK HERE to see a list of Incomplete Items

 

 

CLICK HERE to see a list of Missing Items

 

 

If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:

  1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.

 

2) Check that your Flash Player is up to date.

 

3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.

 

4) Try a new browser.

 

5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.

1,001 Responses to Special Message

  1. Chocolate55 says:

    will there ever be 2 floors in your houses? i don’t think so, and that is ok, just asking! :)

  2. BirdLover190Kinz says:

    I don’t really mind the changes, but when will pet action come back?

  3. sunbeam says:

    Is Webkinz going to bring Pet Backdrops and Dock Customization back for Deluxe Members? Also, when are Pet Actions going to return? I can’t dress my pet in the Clubhouse anymore. Is that feature going to be available soon? Thanks! :)

    • _emiemiemiemiemi_ says:

      Nope. they don’t plan to. They said earlier that there wouldn’t be anymore of the dock customization or backgrounds for Deluxe members. That’s just the way Webkinz X worked out.

      • Dolphinlover55 says:

        When are they going to make the rooms from the ground, up? Also when will there be another contents on webkinz newz? (I know that last question was totally of topic, but still, I had to ask:)

        • agd10703 says:

          I completely agree with sunbeam. I stopped playing for a couple months and now it’s completely different! I also really miss watching TV with my pets. That was a lot of Kinzcash wasted.

  4. greenwolf says:

    thanks for making webkinz world.a place for mentally challenged persons like me.i have learned how to be patient and many other computer skills like typing too.

  5. mbengel says:

    My Spooky Breeze Scarecrow on two accounts is NOT fixed as you post that they are fixed.

  6. BirdLover190Kinz says:

    The pets are so demanding! And the game is a little faster… although it glitches when I drag out some food from my dock. The hunger meter goes down when I buy food. Is that supposed to happen? Well, other than that, Webkinz X is great! I love the designs that give Webkinz a fresh new look! :D

  7. Chocolate55 says:

    WOW!!!!!!!!! Cool! Thanks Ganz! :)

  8. fidmommy1 says:

    here’s my take on things well it is good and all that the pets are reacting they can kind of be self centered sometimes I have one pet set as my interior decorator, one as the main chef , the experimental kitchen it is hard to save money when they want a certain thing but my neice and nephew sure like it now they can explain to aunty how to work things good job Ganz

  9. doodlepoodle678 says:

    I started to think that I time-traveled back to the day Webkinz X was just released. I only thought that because it was talking about “How it was released, and does have a few problems”…

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