November 11, 2015
Dear Webkinz Fans,
Two years ago we came up with an idea. An idea to make some big changes to Webkinz.com to prepare it for its second decade of online fun. That idea was affectionately known as Webkinz X. Our goal was to give your pets more life and more importance in your day-to-day Webkinz play, and furthermore, reward you for being a great caregiver to your family of pets.
After two years of hard work by the Webkinz team, including many long nights and weekends, Webkinz X has arrived.
What you will see is just the beginning. Over the next few months we will be dramatically increasing the ways to increase your Family Score, and teach your pets new requests so that you have more ways to care for them. It’s going to be a lot of fun for everyone, whether you’re a collector, a gamer, or just like playing in the room.
This first release of Webkinz X does have some issues. We have not made a release this large since… well since we first launched the game 10 years ago. Included in this release is a completely rewritten My Room. This new Room has built from the ground up to give us the ability to add new, exciting features to the Room, many of which you’ve been asking about for a long time.
As part of this rewrite, all 17,000+ items in Webkinz World had to be reworked for the new Room. While we got most of these items to work, some are not 100% perfect yet. Some items are not animating properly and other are missing their images. We know that these will be of concern to you, so we have a team dedicated to making these items right, and we will be making regular updates (every few days) until every item is done.
Please use the links below to see which items are not working properly. These pages will be kept updated with the latest information, so check them regularly. Additionally, some popular features are currently disabled (Pet Actions) or changed (Gardening) as we continue to make improvements to our new Room. All of these features will be returning to how you know and love them. Thank you for your patience as we make these important and exciting changes to Webkinz World. The future has arrived!
Cheers,
The whole team at Webkinz World.
CLICK HERE to see a list of Fixed Items
CLICK HERE to see a list of Incomplete Items
CLICK HERE to see a list of Missing Items
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5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
ok i will be honest im stressed about this
Awesome times three! Thank you so much to the whole Webkinz team for making all of this possible! I was really hoping a large update to the look of the game was coming soon as I have been a member since 2007 and wanted something new and fresh! Thank you for making that wish come true! I love Webkinz so much! You all are Amazing!
Thank You Ganz for the years of fun, hope to have many more with Webkinz X! Also thanks for the advance notice on the items and gardening.
Thanks so much for all the hard work :) We really appreciate it. Good things are worth waiting for!
Thanks for the message, Ganz! ~Spokanegirl7
thanks for the info!! That is helpful now I wont say, “DAD there is a problem with webkinz!!!” Thanks again for this message Ganz!
Oh my gosh, there goes more than half of my items :o My cobweb ferris wheel, my mad hatter slide! I just got those and really enjoy them :( I feel a big sense of trepidation over this, I hope it gets fixed soon! I was just planning on purchasing a bunch more estore points for more room items, maybe I should wait until things are fixed :( If things go missing I will feel upset until they return.
Your Welcome! I may like Webkinz X, I don’t know. You worked so hard on Webkinz X! This was planned for TWO YEARS? That must have took a lot of work if it took that long. Thank you for putting all that work into it. It’s fine that for now we can’t use Pet Actions, and Gardening won’t be the same (for now). Thank you for putting SO MUCH work into this big release. I might not like this, but just look at how much work this took. Thank you for this warning about missing items and incomplete items. Thank you (again)!
Those are some long lists.
Whooo! Webkinz X, here we come! I don’t care if there are glitches, as long as they are fixed quickly! :)