The Candy Cane Collection is back and if you collect all 50 Candy Canes by the end of the month, you’ll win the Grand Prize!
UPDATE: The issue with opening the Candy Cane Collection has been resolved. Thank you for your patience and good luck collecting Candy Canes!
Here’s how to play: From December 1st – 31st, look for the Candy Cane Collection icon on your Kinzville Map and click on it to see your Collection. Everyday, you’ll get 1 free Candy Cane, just for clicking on the Collection icon (Deluxe Members will get 2 free Candy Canes a day).
Once you have received your free Candy Cane, you can get 5 more throughout the day by asking your friends (by clicking the ASK FRIENDS button) or by finding and clicking on the floating Candy Cane on WebkinzNewz.com.
Please collect your free Candy Cane from your Kinzville Map before getting your floating Candy Cane on WebkinzNewz.com. Some players have been experiencing issues with getting their free daily Candy Cane from the Map if they have collected the one from WebkinzNewz.com first
Here’s a closer look at what you can win and how many Candy Canes you’ll need to win each prize:
Don’t leave your Collection to the last minute. Each time you collect 50 Candy Canes you’ll get the chance to play through it again!
Looking for some extra items to go with this mini theme? Starting December 1st, look for the Flashy Window & Staircase in the NEW & PROMOS section of the W-Shop. You’ll also find them at the Ganz eStore:
There’s also a matching side table that will only be available from this year’s Countdown to Christmas event on Webkinz.com. On December 23rd, head to the Santakinz Clubhouse room and click on Ms. Birdy to get the Flashy Side Table:
Don’t forget, you only have until December 31st to complete your Collection. What do you think of this year prizes? Let us know by leaving your comments below…
I have not been getting my 2 free Candy Canes on a Daily Bases.
Please contact webkinzsupport@ganz.com
the candy canes are not adding up!!! please fix.
I find if I don’t do anything but go directly to the map when I first log on and click on the candy canes they open with now problem. But if I answer the message icon first then it won’t open.
I can get to the candy canes at all I’ve tryed clearing cookies catches everything I’ve tried from all our family accounts 8 accounts not working on any of them I so miss when we use to be able to phone someone and really talk to a human they were so helpful and would fix the problems every time.. please help!!!!
the candy cane besides not opening when you click on it does not record the canes you collected!!! it is very annoying and i have the latest software.
when you click on the candy cane on the map it does not open all the time! i have to keep signing in and out.
Steve Webkinz, Please HELP! Would you please ask that the “counting” on the Collection icon be repaired? It does not display the # of candy canes collected for the day-when you hover the cursor over the amount of CC collected nothing shows. Makes it difficult to make certain you’ve collected all the CCs players are entitled to for the day… that you didn’t miss 1 or more. Thanks for all the help you, Sally and other team members offer to WW players!
Im having trouble too
I am a Deluxe member and I only get 1 candy cane a day.
By the way the account is Fluttershy1711.
Why is it that only the account that i signed up to receive a free pet makes my computer crash AND i can’t do anything inside the account either? I am so disappointed and frustrated nut very upset that it keeps making my computer crash. I have been a member for almost 12 years. Why is this happening? Should I delete that account? How disappointing that will be. Merry X-mas, an account that keeps infecting my computer with mal-ware.. The gift that KEEPS giving ;(
If you are having technical issues with your account, please contact webkinzsupport@ganz.com for further assistance.