Trouble Logging On?

 

We have been listening to our members and we are aware that some of you are experiencing difficulty logging into Webkinz World. We want to help get you back onto Webkinz World as quickly as possible!

 

We are currently aware of an issue that prevents some Mac users from logging on when using the browser Firefox. We are working on fixing this, but in the meantime, if you are using a Mac, we suggest that you try opening Webkinz in a different browser.

 

If you are not using a Mac and Firefox but are still experiencing difficulty logging on, please let us know in the comments section below which browser and which version of Flash you are using. This information may help us pinpoint the problem.

 

Thank you so much for your valuable feedback and for your patience as we work hard to get you back to playing your favorite games and taking care of your pets!

305 Responses to Trouble Logging On?

  1. janechocolate says:

    I’m having trouble logging on to Webkinz Newz and clicking on the Persophonie challenge.

  2. gran1946 says:

    i have no problems logging on, but am having trouble with the challenges. It doesn’t show that I am feeding sugarberries to my pet.

  3. katworm1 says:

    I am now able to access the app. Thanks!

  4. webkinzisawsome says:

    I am using mac with firefox and logging in is sometimes a problem as well as going to the park and certain rooms in my house. I keep having to close the window and trying again until it works, and it sometimes takes about 6 times. :(

  5. OneHugePixie says:

    Sometimes when I click to get to the log in page, what pops up instead is a full page Hewlett Packard ad, which has also been known to pop up instead of various Webkinz News pages like the Fun page this morning. I’ve only seen this happen in Foxfire and it happens even though I run CCcleaner every morning.

  6. WebkinzPlushLover says:

    I don’t need help logging in, I need help going on webkinz news in google! Oh well…..

  7. mrandle says:

    Yes webkinz I’m having trouble logging in to the events.All that comes up is a whole bunch of writing, something like whats under neat this reply.I’m trying to use google chrome and it won’t let me.Help me please.

  8. Atomton says:

    I can log on but sometimes I have trouble when I see the hot air balloon ad.

  9. jenniferobbi says:

    I use IE and have trouble in WKN

  10. robbie4evr says:

    glites some time

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