We have been listening to our members and we are aware that some of you are experiencing difficulty logging into Webkinz World. We want to help get you back onto Webkinz World as quickly as possible!
We are currently aware of an issue that prevents some Mac users from logging on when using the browser Firefox. We are working on fixing this, but in the meantime, if you are using a Mac, we suggest that you try opening Webkinz in a different browser.
If you are not using a Mac and Firefox but are still experiencing difficulty logging on, please let us know in the comments section below which browser and which version of Flash you are using. This information may help us pinpoint the problem.
Thank you so much for your valuable feedback and for your patience as we work hard to get you back to playing your favorite games and taking care of your pets!
Hello! I am having trouble logging on to Webkinz Classic. I keep receiving the following error message: “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.” I am utilizing the desktop application on a Mac computer. Please let me know what I can do to fix this! I have tried uninstalling and reinstalling the application several times without success as well as restarting my computer.
Thank you so much! :)
This issue is being investigated and will be fixed soon. There is nothing to do on your end.
I was playing just a few hours ago and logged in a couple of new pets. Now I am getting the ‘an unauthorized attempt’ message. I have uninstalled and reinstalled numerous times. I am on a laptop running Windows 10. Please can anyone help?
This is being investigated by the technical team.
I just received a message, “An unauthorized attempt to intercept Webkinz communication was detected. To protect your account your session was terminated.” Does anyone know how to fix it? So sad!
The technical team is working on it.
why am i receiving an intercept error
The desktop app is experiencing a connection issue. It is being investigated.
Having problems starting just today. On Windows 10 using the desktop app
I am also having the same issue as the other users. I have tried reinstalling the program and restarting my computer, but neither helps. I am unable to access my Webkinz due to this message popping up when I try to login.
Hello! I am having trouble staying logged in to Webkinz Classic. I keep recieving the error message: “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.” Any help to fix would be appreciated!
I am also having this issue
I am having the same issue! Were you ever able to figure out a way to get it to work again?
same!!!
is yours working now?
Currently Dec. 5, 2023 and I’m having the same “unauthorized user attempt to intercept Webkinz communications was detected” issue. See this happened around a year ago. Is it still an issue on Webkinz’ end? Anything I can do to fix it? Thank you Webkinz team!
Nothing for you to do on your end — it’s being looked at by the technical team.
I am having the same issue
I am receiving the same error message and am unable to log in. Please help!
I am also having this issue. I hope you can get it resolved.
Having issues with my HP laptop on Windows 10. Giving the “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.” text box and closing the app out on my laptop. Have uninstalled and reinstalled the app several times, still getting the same message as stated above.
I am having the same problem as everyone else. When I click the desktop app and it loads to the login page it says “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.”. I uninstalled the program and reinstalled to see if that would help and there was no change.
I am currently having this issue. Have you been able to resolve it since then? Reinstalled and uninstalled what feels like a million times and it still isn’t working :(
It’s on our end, not yours — we’re hoping to have it fixed very soon.
I am having the same issue, hopefully they get it resolved soon.