Trouble Logging On?

 

We have been listening to our members and we are aware that some of you are experiencing difficulty logging into Webkinz World. We want to help get you back onto Webkinz World as quickly as possible!

 

We are currently aware of an issue that prevents some Mac users from logging on when using the browser Firefox. We are working on fixing this, but in the meantime, if you are using a Mac, we suggest that you try opening Webkinz in a different browser.

 

If you are not using a Mac and Firefox but are still experiencing difficulty logging on, please let us know in the comments section below which browser and which version of Flash you are using. This information may help us pinpoint the problem.

 

Thank you so much for your valuable feedback and for your patience as we work hard to get you back to playing your favorite games and taking care of your pets!

305 Responses to Trouble Logging On?

  1. youaresoloved says:

    Hello! I am having trouble logging on to Webkinz Classic. I keep receiving the following error message: “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.” I am utilizing the desktop application on a Mac computer. Please let me know what I can do to fix this! I have tried uninstalling and reinstalling the application several times without success as well as restarting my computer.
    Thank you so much! :)

  2. flutterby7 says:

    I was playing just a few hours ago and logged in a couple of new pets. Now I am getting the ‘an unauthorized attempt’ message. I have uninstalled and reinstalled numerous times. I am on a laptop running Windows 10. Please can anyone help?

  3. Rebathedog says:

    I just received a message, “An unauthorized attempt to intercept Webkinz communication was detected. To protect your account your session was terminated.” Does anyone know how to fix it? So sad!

  4. lilbugsbun says:

    why am i receiving an intercept error

  5. 275r says:

    Having problems starting just today. On Windows 10 using the desktop app

  6. candylandlane says:

    I am also having the same issue as the other users. I have tried reinstalling the program and restarting my computer, but neither helps. I am unable to access my Webkinz due to this message popping up when I try to login.

  7. Nikeboy says:

    Hello! I am having trouble staying logged in to Webkinz Classic. I keep recieving the error message: “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.” Any help to fix would be appreciated!

  8. Elizabeth1961 says:

    I am also having this issue. I hope you can get it resolved.

  9. sydannamarie12 says:

    Having issues with my HP laptop on Windows 10. Giving the “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.” text box and closing the app out on my laptop. Have uninstalled and reinstalled the app several times, still getting the same message as stated above.

  10. pufflespenguin says:

    I am having the same problem as everyone else. When I click the desktop app and it loads to the login page it says “An unauthorized attempt to intercept Webkinz communications was detected. To protect your account your session was terminated. Please try again later.”. I uninstalled the program and reinstalled to see if that would help and there was no change.

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