We have been listening to our members and we are aware that some of you are experiencing difficulty logging into Webkinz World. We want to help get you back onto Webkinz World as quickly as possible!
We are currently aware of an issue that prevents some Mac users from logging on when using the browser Firefox. We are working on fixing this, but in the meantime, if you are using a Mac, we suggest that you try opening Webkinz in a different browser.
If you are not using a Mac and Firefox but are still experiencing difficulty logging on, please let us know in the comments section below which browser and which version of Flash you are using. This information may help us pinpoint the problem.
Thank you so much for your valuable feedback and for your patience as we work hard to get you back to playing your favorite games and taking care of your pets!
When I go to the website its just a green screen with a blue W in the middle of the screen. I am using google chrome. I cannot click anything
When I access the webkinz homepage, the page does not appear to fully load. There is a green ‘W’ in the centre of the screen and a green rectangle in the top right corner. I have already tried different browsers, clearing cache, using a different computer, and a different internet.
Please ensure that your Flash plug-in is enabled. Some browsers will turn it off automatically.
I’m experiencing the same issue on both FireFox and Chrome; My Windows laptop just updated this morning, so that may be contributing to the problem.
Also, the game does appear to be working just fine in Internet Explorer, as some other comments have stated.
When I access the webkinz homepage, the page does not appear to fully load. There is a green ‘W’ in the centre of the screen and a green rectangle in the top right corner. I have already tried different browsers, clearing cache, using a different computer, and a different internet but to no avail.
There’s no log-in button on Webkinz using Chrome. My sign-in info is also missing from the blog page. The version of flash player on Chrome is given as the most recent.
My Webkinz lets me log in but will not load my room. Any Suggestions?
i have the problem on google chrome.
Im getting advertisement saying error setting up player invalid license key.
I am running Windows 7 on my laptop and using Chrome browser. I cannot log in as it says that it is an unsecure page and the log in link doesn’t work. I tried it with Firefox also, same problem. I hate Explorer and would rather take a beating than use it, however, it is working with it. Please fix it with Chrome. Thank you.
When I open my browser, Chrome, I get the message: Please update your flash player. You have version 0.0.0. You need flash version 19.0.0 to play. I actually just updated to version 25. Any suggestions?
When I log in it says context 3D not availible for various reasons wrong wmode or support. please help me I have downloaded the new flash player and even switched browsers it still doesn’t work!
Please contact webkinzsupport@ganz.com for assistance with this :)
I log in with no trouble, however, when I try to do my deluxe extra school activities i get plug in failure. Also buying in the clothing outlet it does it also and many other places using mac on Safari and Chrome browsers