Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
Are you sure they’re being demanding? I’ve been trying to get in but I just keep getting a big green screen. C’mon guys, we all got to find the bright side of things, it looks pretty cool honestly. We can’t just focus on the negative we need to focus on the positive.
I gotta admit I like it better than I thought it would in some aspects. The main thing I love about it is that it is a lot smoother and less laggy than before. I know it’s still updating but I hope you don’t mind if I give some constructive criticism. The one main issue I have with is how small the inventory is. I have troubles seeing things sometimes so I do have to zoom in a bit to try to see what’s in my inventory. The other thing that I noticed was that you have to scroll to see your inventory when you are on pages other than when you are in your home. I think once things get more fixed up I think everything will work out. :)
finally I switched from Chrome to Foxfire so I got to log in, but I can’t see my dock, I can’t find messages to send marshmallows, & when I got to the map to request them I can’t click on anything at all. if it matters my computer is a 2005 Dell with a 17 inch screen & is running Windows-XP. please help my family has 5 accounts & we all play on the same computer.
So after 5 hours I finally was able to log in!!! But anyway whenever I’m not at my house my pet and dock disappear and so I can’t trade, see my pet, feed my pet, or do anything else that requires my dock or pet. The only way that I can get my dock to show up is if I click on the family score or prizes thing. But then when I do that all the prizes are up and cover the whole screen. Also unless I’m in my house my furniture in my dock doesn’t show up. So my favorite thing to do is trade which I currently cannot do. Please help Gennelle!!
I just know Webkinz is ONLY A GAME, but, for me, right now the features and buttons in the different look are confusing and I don’t like the way that when you don’t answer your pet’s request in time, it looks sad and its happiness goes down. Before going on Webkinz, I had to change my browser because other one only showed a white blank screen with a green W in the middle. It wouldn’t load. Just now I adopted my new Doodle Fadoodle named Doodles. Not so satisfied with the new change, but interesting.
This is so complicated.
This is the biggest mistake Webkinz has ever made. The site is not user friendly. You waste too much time going from screen to the screen. The screens are too small I need a magnifying glass to read them. I am sure once my parents see this I will NOT BE ALLOWED on Webkinz. None of my friends are happy with the new Webkinz either.
Can’t find a log out button, can’t find Dress Your Pet, I’m Deluxe, do you have any ideas?
I think the Webkinz are too needy now. 5 minutes past, ‘lets eat something!’ even though hunger bar is 90%. 2 minutes pass, “Let’s play a game at the arcade!” Currently spinning the wheel of wow. Besides, where did the marshmallow challenge go?
I think I like Webkinz X okay so far. I admit I do like the new dock (even though it’s blue) and how the items are put in separate categories and how you can hide the challenges. The family score, pet hearts, and prizes are also nice. My only issues so far are how my pets get tired and hungry so quickly no matter what I do (and get those frowny faces that make me feel SO BAD), how I have to scroll down to see my dock anywhere but in my house, and how the rooms are kind of blurry unless you zoom in to a point where you can’t even see all of the back wall. I know the energy and hunger thing is a glitch, but I hope at least the screen fit can be adjusted later so scrolling won’t be required to access the dock, and maybe the rooms could look sharper. I can’t wait to see how things may improve with updates. Then it could be really great!
My deluxe pets used to have the option to have more outfits and now they don”t and the clothing items they had in the extra outfits are gone. Where did they go?