Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
Here’s what I think: It’s going to be really great. There are bugs to be fixed and adjustments to be made, but eventually this will be a significant improvement. I just hope that it starts to work better on Chrome because I have a Chromebook and that is the only browser I can use. Clearing my cache did get me past the frozen screen, so that was good. W shop does not work, and most stuff is pretty slow. My pet gets tired really quickly, and arcade lags to much for any game that requires precision or speed. I don’t mind that some of the items are missing or don’t quite work. I can wait a while for those to be fixed. There are more pressing bugs to fix. Also, the layout really seems meant for a square screen or a large screen, and my computer cannot display everything at once. The dock is VERY SMALL. It takes some effort to see my items. Other than that, I think the new version looks great. Can’t wait for when it is fully functional. I appreciate the work of all the different teams. Thanks. -Racoon6000
PLEASE stop with the spoiled brat comments from the pets! My mom would KILL me if I spoke to her like that so I don’t like my pets doing it either. Thanks
I think the updated version is not for me at all sorry I don’t like playing games on iPads or Mobil that’s exactly what this up dated version looks like to me . I am an adult player and get sick playing some games including xbox and playstation . After playing webkinz today felt sick with a killer headache !!! I really wish they left it as it was as I don’t think I’ll be able to play anymore :(
What happened to the marshmallow challenge thing?
Now you have to go to the Kinzville map to complete that. It’s time consuming.
lol I cant even get on
Now that I’ve cleared my Cache things have been working! I do wish that the dock would always be up, not just in rooms, like in the clubhouse like how it used to be. The screen is also a lil small but that’s okay. My pet is also VERY demanding. ~Spokanegirl7
I would like to know , where is the marshmallow challenge? I really want to get to the end of it and what about my garden? I don’t want it to die. Please please help me. Chipery
it more than fills my page. i have to scroll down to see or get any of the options and to see what my pet is saying. my cache of food is so small it is hard for me to see each food. when i played jumbleberry i had to find the berries in among my food to put them in the jars. i don’t think this is an improvement.
My hunger meter keeps going down even though I’m feeding my pet… And it’s gonna take a really long time to fill up 82 Pet Care Hearts.. Won’t it… especially because it’s SOO LAGGYYYY!!
Help! My Deluxe membership isn’t suppose expire until tomorrow, and it evens says this on my “My Pets” page, but every time I try to buy a deluxe only item in Webkinz World, I get the “Go Deluxe” message! Why is this happening? Please fix this before my membership expires!!!