Webkinz is NEW and IMPROVED!
Check out this video all about the new ways to care for your pet while earning Family Score and prizes!
Want to know MORE about the NEW Webkinz? Check out the archive of “Webkinz X Revealed” Newz stories uncovered by Ella McWoof here.
With so many changes to such a massive game, there are still some issues we are working on. However, on a regular basis we will be fixing these issues until everything works much more smoothly. At the same time, we will be working on some of the long-awaited features that our fans have been asking for!
Want to learn more about known issues with the current release and items? Click here.
What do you think of your NEW Webkinz World? Let us know in the comments below!
If you cannot log in OR if you are logging in and seeing a frozen screen, please follow these steps:
1) Clear your cache (especially in Chrome). Click here to learn how or on your Chrome browser tab, hit Options>History>Clear History>Clear Cache.
2) Check that your Flash Player is up to date.
3) Re-type your password in the login box to light up the Log In button. Saved passwords won’t light it up until you re-type it.
4) Try a new browser.
5) If you’re still experiencing issues, contact Customer Support at webkinzsupport@ganz.com.
***UPDATE July 19, 2015***
For those who have been asking, the next batch of item fixes will be tomorrow (Monday). We’ve also made over a hundred game fixes which we are currently testing and will push Live (along with another batch of item fixes) with our next site update on Wednesday, July 29th. Thank you for your patience during this time.
***UPDATE July 20, 2015***
To get more items in, our next batch of item fixes has been moved to Wednesday, July 22nd.
ok i have tried everything i can how can i get my bottom dock to show i can’t see anything but my room and it is still a little fuzzy, can you help so i can go on tonight, well i missed tonight it is passed midnight now, how can i see my bottom, part
One more comment. Everything is very cluttered now and not as organized as before, making everything extremely difficult to find. You could have at least put the things to do clutter into alphabetical order. A huge down-grade! And I am still have a very hard time wrapping my head around the fact that you would launch something like this with so much of it not working. Shame on you, Ganz!
Hey, that’s what I said in a few of my comments! LOL!
my pet should be able to not demand items from my low kinzcash amounts! I mean I have like maybe 20-30 kinzcash now….it keeps wanting things, plus I just changed the outfits on it and it wants a new one right after that… webkinz x should be xtinct it stinks fix the stuff in kinzville academy too it goes to fast for some of the sporty stuff on there… I liked the old way better, I liked even when we had bamboo break or dicekinz and none of this deluxe malarkey!
I got to log in earlier today for a few minutes and then it froze up/kicked me out. I was looking around at all the new looks and my pets kept asking me to do things so quick that I could not do anything else but try to keep up with their wishes. I am not seeing the fun in this if all we are going to have to do is feed/dress/shop ect. I don’t know. I like the look of it all but the upkeep for the pets now may be too much. If you are wanting to spend time decorating a room.. then you will have to quit that every other minute to shop/feed/play arcade??? Maybe I am confused as how it will work??
After an hour of frustration and a long time player, I think this might be it for me. I like the old and the pets are too demanding, screen too big with a lot of wasted space. Cannot adjust the size and with a big screen it is hard to look at. It is not easy to use anymore, very complicated to find things just a whole bunch of boxes. Last played dates are all wrong and many other things just do not work.
i can’t see my dock and it is so blurry my mom says it will run my eyes now, i have tryed firefox and internet explore and it doesn’t even come on at all on the internet explore, i may have to add google crome,
My golden fawn wanted a new outfit on, but I could not find the dress button, it was cut off at the bottom. When I did find it, it was too late, as it was timed! Then my fawn said oh well never mind! Made me want to cry, because I didn’t give her want she wanted. I can’t use chrome or IE to log in either. I can’t use the house map right now either so I can’t switch rooms. I understand that these things will be fixed however. I like the lay out and idea of webkinzX though it will take time to get used to using it properly.
IDK why everything is timed……
Awful – more of a downgrade for players than an upgrade! With 6 accounts to maintain looks like it might be time to say goodbye!
Ok, the garden looks more fun since all you seem to have to do is harvest although my estore plants don’t exist right now. Good thing as I can’t keep enough food in my dock to keep the pets full. Several hundred dollars in food as the animals get hungry ridiculously fast. Hard to have fun with pets always hungry, sleepy and wanting to do challenges. Not enough time on the meter to even set up a room. Please ease the pace of hunger. Hope the ghost is gone on vacation island as I have over a 100 pets that are all a little hungry and tired and spa would cost a fortune to send them now.
ok i do not like the changes… maybe with time i will but as of right now i am super frustrated. the buttons have gotten so small and the menu options are confusing, plus for some reason the bottom half of my screen gets cut off so i have to drag up or down just to see the bottom menu and my pet… there are issues that i know are being addressed but man oh man! i hope this gets fixed. I have spent too much time and money to leave webkinz now, but if these changes don’t improve… i may have to. :( i will say that I like how the menu is separated by hats, eye wear, tops, etc… but even this could have been done better so that we can find things easier! some of us have lots of items so it is not easy trying to find certain clothing items or whatever. ugh. i will wait and see what its like after a bit… :( i know ganz had good intentions and i am sure i could grow to love this, but not as of yet.